Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
They didn't install it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came to install it said the hose was too short and left, didn't take the old machine away, but they did take our $50 Bakers. My husband hooked it up with the hoses they said was too short
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not install or try to suggest anything. I guess because it was Valentines day
No, I would not recommend this to a friendRated 1 out of 5 stars
Can’t work a wrench
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would help if they knew what they were doing Had to install it myself
No, I would not recommend this to a friendRated 1 out of 5 stars
Stay away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flooded my basement and then left made my wife clean it up
No, I would not recommend this to a friendRated 1 out of 5 stars
Installers or Salesme?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation guys tried to convince me that my units would eventually stop working and i needed an extended warranty. I didn't appreciate it.
No, I would not recommend this to a friendRated 1 out of 5 stars
No installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t actually install, the washer and dryer. I had to do that myself, even though I paid for the service.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t told I needed all brand new lines for connection & wasn’t left anything by delivery guys. Was a huge mess
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t call ahead. Didn’t have all the pieces. Did not install them and ran off my drive way and tore up my yard
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Were not able to install, because could not carry it to the second floor, the only reason I ordered installation, did it myself
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery person didn’t install the washer, only left the instruction package and left
I would recommend this to a friendRated 1 out of 5 stars
not installed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installers were terrible, tracked dirty shoes on my carpets and when they saw the installation was upstairs, they made up several excuses to not do the install.
No, I would not recommend this to a friendRated 1 out of 5 stars
Machine wasn’t installed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loose pipe in the basement where two previous washers were located for 26 years made it unsatisfactory for installation. But at least it took 30 minutes to get clearance from Best Buy HQ.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad news
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will NEVER let this company install anything. The people were unorganized. My washing machine was never installed properly. I had to pay for a plumber to do it
No, I would not recommend this to a friendRated 1 out of 5 stars
Washing machine install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job of setting up the washer and connecting the hoses and doing a test run. They were very careful while moving the new one inside and the old one outside.
I would recommend this to a friendRated 1 out of 5 stars
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor but better thsn the first crew . First crew did worse
No, I would not recommend this to a friendRated 1 out of 5 stars
Not installed washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never installed anything they just dropped it off. So I installed it myself after I payed for the service
I would recommend this to a friendRated 1 out of 5 stars
SpeakEnglishOrGetOut
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers messed up the first washer plus didn't want to do their job. Also, there was a language barrier.
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy installation people are worse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation people of Best Buy are hillarious. They came in several time but, they made so many excuses for not doing the service finally, the last time two service guys did it.
No, I would not recommend this to a friendRated 1 out of 5 stars
hook-up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy came in, didn't bother to turn on the hot water to the washer, left the broken dryer vent, turned on the machines and left. Terrible service.
No, I would not recommend this to a friendRated 1 out of 5 stars
Be careful if its a gas dryer, they won't touch it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't install the dryer. wasn't expecting to have to do that myself. Ended up paying for them to plug in the washer and not touch the dryer.
No, I would not recommend this to a friend