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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29343 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1404 Showing 28,061-28,080 of 29,343 reviews
  • Rated 1 out of 5 stars

    Installation was never done.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men claimed the installation below the sink was not allowed and so they refused to complete the work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfactory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot is cold and cold is hot SMH it was too much for them to try it out and ensure I’m not running my how water out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible installs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These kids that installed stuff where so unprofessional and did not do a great job I had to have them come out twice just to get it right

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT Included

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we did NOT receive these items. delivery service/tech did NOT leave these tools.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work probably, cycle light doesn't work. Don't want product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Washing Machine Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry Not worth the added expense. I was hoping for a better experience. Forcing me to by hoses and vent that I do not need for free installation was a big dissapointment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never happened

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got to it due to the fact the people couldn’t get me all items at the same time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looking for the easy way.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked many times for more appropriate time for I work schedule did not care. Can as they will for one not to be here and do what ever they want

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Know how to level yourself and read install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not know the basics of leveling or raising the legs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Show No Call. not a good day.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stinks with delivery. dont even bother. It's easier to rent a uhaul and do it yourself. otherwise you'll waste your entire day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3rd party installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers (Not Best Buy employees) were horrible... They ran washer without turning on water, then left without telling us

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad servers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad still not install yet. Bought this item 11/24/2021 Righr now is 02/04/2022 No one come for installation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    John Dodds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still do not have anything installed. Bought cooktop and oven in December.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dissappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took half a day off- they were two hours late causing me to call out of second half of work day and they mixed up the hot the cold connection when setting it up- nice guys though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dent on side of washer, unfortunately I did not see until 1 month after install, which in no way would have happens after install.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Washer customer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t have the right parts and I had to pay my contractor to do it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had this tool. If this is part of what I’ve paid, where is it?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did it myself

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No install although replaced washer included but didn’t need help anywa

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BB installation is a pain

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB installation and follow ups were terrible . Multiple reschedule and you never get notification

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not need installation - We needed someone to look at the operation, identify the problem and fix it.

    No, I would not recommend this to a friend