Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Upset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers said they could not install product because there wasn’t enough space to do so. Cancelled order and went with Lowe’s. Installed same product with no issues
No, I would not recommend this to a friendRated 1 out of 5 stars
Washermachine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech support to be coming at my place today to set up the machine. He called me saying he doesn’t know how to use the machine
No, I would not recommend this to a friendRated 1 out of 5 stars
BAD SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was HIGHLY DISSATISFIED with the guy who delivered and installed my washer and dryer! Poor customer service! I would like to give them ZERO star instead of one!
No, I would not recommend this to a friendRated 1 out of 5 stars
I installed by my self because the never came.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I installed by my self because the never came. Thanks by the way.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never ever let Best Buy Install your appliances
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trust me. If they damage your home it will take months and months to resolve with constant follow up calls to Best Buy. Run away! Do not walk
No, I would not recommend this to a friendRated 1 out of 5 stars
Better Communication a Must
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I requested washer installation, the product was dropped in my garage and I was told installation was NOT included.
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY ONLINE. BUY IN STORE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience. Not sure I will go through them again for delivery. So many bad things with this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation is poor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation is very poor, and delivery man don't fixed it as expected
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very annoying washer didn’t even work had to be exchanged
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Installed By Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy people would not install because of an older style gas valve shutoff. I ended up installing itmyself and got a refund
No, I would not recommend this to a friendRated 1 out of 5 stars
Poorly installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought both washer and dryer stackable from best buy and they sent a third party to install it and they didnt even stack it
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer installation was never completed and had to pay another company to finish installing washing machine.
No, I would not recommend this to a friendRated 1 out of 5 stars
LATE-Never called-missed install time-terrible svc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LATE-Never called-missed install time-terrible svc. Terrible phone service at Best Buy toll free number. Terrible phone service local numbers. Worst install scheduling
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor install tech. Great product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech unprofessional and rude. Did not hook up dryer at all. Not very knowledgeable.
I would recommend this to a friendRated 1 out of 5 stars
Trash
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash service. The installation plan was poor and individuals were unprofessional
I would recommend this to a friendRated 1 out of 5 stars
Broken from the start. Flooded my laundry room.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer flooded my laundry room on it's first use. It has a broken drum, and I can't seem to get it repaired by GE
No, I would not recommend this to a friendRated 1 out of 5 stars
Washerinstal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very unprofessional crew. They left a mess between the driveway and inside the house. They have no respect for customer interior
No, I would not recommend this to a friendRated 1 out of 5 stars
Very bad Installation Method.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Installation was a Nightmare. Three times we were promised we would get it done. They never called wen they did not show up. The customer Service was terrible.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t have washer pipes etc. They left without installing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible experience with second tec. Didn't want
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience with second tec. Didn't want to install because he got mad when asked to remove his keys and clipboard off of my dryer.
No, I would not recommend this to a friend