Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Lousy service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took,over 1 month to get dryer installed and it took 2 days. Really sucks.
No, I would not recommend this to a friendRated 1 out of 5 stars
Set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for install they never installed sat it there and told me to call a plumber
No, I would not recommend this to a friendRated 1 out of 5 stars
Frustrating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to explain to the installer that washers had levelers on the bottom, after he walked out and told me to get my floor leveled.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor service; dishonest about replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery men damaged washer before installation; promised that it would be replaced and hasn’t been.
No, I would not recommend this to a friendRated 1 out of 5 stars
BAD BUSINESS!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lOTS OF PROBLEM. THEY DID NOT, WOULD NOT INSTALL. OVERALL PROBLEM WITH INSTALLERS.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I asked if they would stay 5 minutes as I had a load of towels ready. They refused saying, "It will work. If it doesn't, call Best Buy & they'll bring u another one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy salesman gave me a lot of false information. This washer better not have included set up, because all they did was drop it in my laundry room.
No, I would not recommend this to a friendRated 1 out of 5 stars
No complete installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have not installed a water hose with our dryer which is supposed to use for Steam Cleaning.
No, I would not recommend this to a friendRated 1 out of 5 stars
Install not done.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed at installation. Was not able to proceed and just left my units in The hall way for me to do.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wash dry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took 5 trips to get it right, I wasted my time and the guy come in just looked and walked away so risky for corona virus
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dragged unit all over flooring, left tape on even though running water through unit.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who installed my washer were inexperienced. The hose came disconnected on the first wash cycle. Water everywhere. Never again. I will pay a licensed plumber
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not install due to lack of tools and was worried about connection.
No, I would not recommend this to a friendRated 1 out of 5 stars
No Show
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation did not occur, missing one pedestal. 66 year old husband and Builder installed w/o pedestal.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came 3 times to get it right to the point they scratch it so they had to replace it. They were all wrong
No, I would not recommend this to a friendRated 1 out of 5 stars
PoorInstallation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed incorrectly. Water shooting out all over the floor and everywhere? Washer/Dryer not usable!
No, I would not recommend this to a friendRated 1 out of 5 stars
Unprofessional Crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation crew was very rude and unprofessional , the rep was argumentative and loud.
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer drop off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never installed it? I was waiting and he said they were only there to drop it off after I asked about the hose.
No, I would not recommend this to a friendRated 1 out of 5 stars
terrible installers
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they just dropped it off and didn't do the install
No, I would not recommend this to a friendRated 1 out of 5 stars
Delivery guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These two guys that delivered my washer were opinionated and critical of our previous Best Buy purchase and delivery. Vey disappointed. Never had a problem before.
No, I would not recommend this to a friend