Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Washer pedestal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made the washer make noise , best buy came back and ran the washer out anything in it and it made on noise...With clothes in it , it really makes noise..
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation?
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars. They showed up and wouldn't remove old washer nor would they stack anything. Ridiculous.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installers in such a rush, broke plastic parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not use Best Buy installers again. They were in such a rush, they broke plastic parts of the washing machine before it was even hooked up!
No, I would not recommend this to a friendRated 1 out of 5 stars
Would not hook up dryer !!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales rep told me that they set up Dry, however with delivery came they refused dropped off Dryer and Simply Left
No, I would not recommend this to a friendRated 1 out of 5 stars
no happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.entire process really sucked constant rescheduling by best buy
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up calling an appliance repair company as they had to idea how to hook up the appliances we bought! JUST HORRIBLE!
No, I would not recommend this to a friendRated 1 out of 5 stars
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad machine and bad service, the washer is leaking since day one I bought it, and I am still waiting for replacement.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missed the window they Provided (4 Hours) no apology. Broke down the boxes in my yard let styrofoam fly around along with plastic that i am still picking up
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never install my washer I have to do it by myself, and have to buy the material to proper install it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The company the use is horrible, worse service ever.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horror experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I think of Best buy They should call this place horror buy
No, I would not recommend this to a friendRated 1 out of 5 stars
SO IRRITATED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'M STILL WAITING FOR A MANAGER TO CALL ME This has been the WORST experience ever
No, I would not recommend this to a friendRated 1 out of 5 stars
Would rate 0
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3rd party installer was horrible and while it was free they were far from professional, refused to do any of the installation and were disrespectful to my property.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers didn't actually do the washer hook up. They just dropped it off and left. They were contracted by best buy so maybe the real employees are better.
No, I would not recommend this to a friendRated 1 out of 5 stars
Pilot sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.unprofessional hacks that would not shut off the water or take the old one away
No, I would not recommend this to a friendRated 1 out of 5 stars
Incomplete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First appointment had one item damaged. Second appointment did not have the stacking unit. Third appointment I canceled because it was moved out.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation not complete
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person has NOT installed the washer. He ignored my request to take the appliance back if it cannot be installed either.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor customer service ( on phone)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience with one of the case manager who wasn’t even try to listen / help a client :( Lack of communication between sales and support team.
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They never installed it I had to do it myself and I never got my refund for it and for not hauling away my old washer
No, I would not recommend this to a friendRated 1 out of 5 stars
All Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first washer was installed wrong and malfunctioned because of it. The replacement was installed correctly but my wall was damaged during installation.
No, I would not recommend this to a friend