Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Improper installation.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't been able to get ANY COLD WATER to fill the machine...only HOT WATER comes through on both cold, cool, and hot.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor customer service and communication. Canceled delivery during delivery window. I have to give 24 hrs to cancel delivery but Best Buy doesn’t.
No, I would not recommend this to a friendRated 1 out of 5 stars
Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not complete the install due to the set up of the drain hose. Paid for nothing
No, I would not recommend this to a friendRated 1 out of 5 stars
Just a bad experience
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They tore up our floor. And forgot to install the legs
I would recommend this to a friendRated 1 out of 5 stars
Not too happy with service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They got here and did not want to even put the washer on the pedestal or even bring it downstairs.
No, I would not recommend this to a friendRated 1 out of 5 stars
WasherDryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product horrible. Delivery wait horrible. Delivery crew very nice so this is why I gave at least one star.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst place to buy anything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst place to buy anything. Couldn’t pay me to ever go back. Customer service is a joke.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They called and said they was 15 minutes and never showed up.
I would recommend this to a friendRated 1 out of 5 stars
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd washing machine that has been delivered and still do not have a fully operational unit.
No, I would not recommend this to a friendRated 1 out of 5 stars
The service is worst
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The combo did not work had to return . They should give us the compensation for harassment of giving us bad machines
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy Failed to Delivery the Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy missed the agreed delivery time. Then, when I canceled the order, Best Buy refused to refund the full purchase price.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Day of delivery is when it is disclosed they don't do under the sink installation of washers. Left me very frustrated and the driving was rude!! Never again
No, I would not recommend this to a friendRated 1 out of 5 stars
Water mess
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery men did not turn water off properly when exchanging hoses so sprayed water everywhere.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installer flooded my floor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did not put the hose in the drain and my basement flooded.
I would recommend this to a friendRated 1 out of 5 stars
Never again
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not install my washer they just pushed my washer in my apartment and I was still charged for the install
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t want to be there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service technician was rude, mean and left my floors muddy and wet!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not my job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd time the delivery drivers did not install my washer. I guess the stairs scare them because me and my wife managed to get it down there.
I would recommend this to a friendRated 1 out of 5 stars
Installers do not qualify
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for the installation guys just dropped the washing machine off and refused to install it. Even though I removed the old water hoses as recommended.
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not install my washer properly and did not check to see if it was even working. I do not recommend
No, I would not recommend this to a friendRated 1 out of 5 stars
Samsungwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have issues with installment. Have to wait 2 weeks for service man to get to my home to repair issue.
No, I would not recommend this to a friend