Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Careful with GE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed with the purchase of my washer/dryer GE brand. They make a lot of noise
No, I would not recommend this to a friendRated 1 out of 5 stars
they just left the machine and did not install it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they just left the machine and did not install it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad cutomer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to fight with the people to have yhem hook up the washer
No, I would not recommend this to a friendRated 1 out of 5 stars
not very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was told they cant install because something is broken in the wall. called plumber and he installed it in 5 min so it wasn't
No, I would not recommend this to a friendRated 1 out of 5 stars
Never installed items
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the items but no one ever installed them they said they would be back this week but never came
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It's always frustrating when an appointment is not up to standards and having your Agent miss visiting your home at the scheduled time is not a good way to start a business relationship. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Technician did not check the most basic of items..
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review....water pressure! The machine immediately threw a code because the cold water valve was not fully opened.
I would recommend this to a friendRated 1 out of 5 stars
Electric dryer connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys should not be allowed to make electrical connections.
No, I would not recommend this to a friendRated 1 out of 5 stars
POOR SERVICE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was never installed by the people who delivered the appliance! We want our refund now.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not install it. We had to figure it out. They told us they couldn’t figure it out and left.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would give zero stars. Never again! Terrible customer service and given the run around.
No, I would not recommend this to a friendRated 1 out of 5 stars
They did not haul away.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for installation and removal and all they did was leave washer in basement. Did not hook up and did not haul away old washer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible time the first attempt damaged unit screwed up everything on the exchanges leaving me with out a washer for weeks
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible the company used referee to hook up out washer said the connection were rusted, but we were able to hook up no problem
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who delivered and install the washer and dryer is rude! ZERO CUSTUMER SERVICE!
No, I would not recommend this to a friendRated 1 out of 5 stars
Very bad experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was overall crappy service (canton, Ohio). Not happy at all. Took several calls to get it right.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unsatisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible delivery drivers. They don’t care about the products
No, I would not recommend this to a friendRated 1 out of 5 stars
Spin
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The spin cycle quit working after about a year! Thank you
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did not install this properly. Horrible customer service.
I would recommend this to a friendRated 1 out of 5 stars
Washer vibration
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad installation caused the washer vibration and unable to use during the spinning cycle
No, I would not recommend this to a friendRated 1 out of 5 stars
Crappy install
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total waste of money. Crappy install. Didn’t have the correct parts. Never finished.
No, I would not recommend this to a friend