Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
incomplete installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team left the installation incomplete. The cold water hose was not installed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible third party
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible third party service, bad business decision
No, I would not recommend this to a friendRated 1 out of 5 stars
Non-install install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ‘installers’ didn’t know how to install the pedestals to I ended up installing myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer machine Installer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to install the washer machine. Supposedly this was included when I bought the washer.
No, I would not recommend this to a friendRated 1 out of 5 stars
leaks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.washer leaked on first load cant get serviceed for a week
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst Service Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst service ever. Wil never use Best Buy to purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
Shop at Brandsmart
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy appliances through best buy. Installation team sucks.
No, I would not recommend this to a friendRated 1 out of 5 stars
They damaged my floor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They damaged my floor,without any notification,until I found it week’s later.
No, I would not recommend this to a friendRated 1 out of 5 stars
Iam still owed my 5% from Citi & 5% BBuy not my
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NEW washer & dryer Nov & receive 14 DENT dec23, 17
No, I would not recommend this to a friendRated 1 out of 5 stars
Washing Machine Leaks constantly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman that came to install were nice, however our machine has been leaking since it was installed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installed broken drawer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drawer was broken and the tech did not tell me. He said everything was fine.
I would recommend this to a friendRated 1 out of 5 stars
Customer Service Failure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was not installed, took over two weeks to get someone back out to finish the job.
No, I would not recommend this to a friendRated 1 out of 5 stars
service?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not a good overall experience. started 2/24/21 finally installed . at least 16 phone calls
No, I would not recommend this to a friendRated 1 out of 5 stars
terrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have not installed my machine!!!! they delivered it on my garage and refuse to attach the hose
No, I would not recommend this to a friendRated 1 out of 5 stars
What a mess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st installer put the hoses on the wrong nozzles. Ruin the first machine . Second were better but got NOTHING for my troubles.
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy Sucks!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sucks and I will never purchase anything from them again!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
HORRIBLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Damage to my home. They did not hook up the water lines and I had to have my contractor come back and fix the job and do it properly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers gave incorrect information and left before they even tested the proct.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very Poor Delivery Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Poor Service - Took 4 attempts to delivery my machine! Hold Best Buy to very tight leash!
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Cheap product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke when installing m if I could give zero stars I would!
No, I would not recommend this to a friend