Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ill never go to best buy again. The end! Thank you
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t install it because they brought the wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought the wrong hookups. So they just dropped it off and left. Installed myself, very disappointed
No, I would not recommend this to a friendRated 1 out of 5 stars
Never installed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had error code as soon as plugged in. Was told would return with new washer. Never came back.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, after three attempts, no one installed and I had to return
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both guys could not even turn a faucet on because it was a little tight. They did not even use plumbing tape to stop a small leak.
No, I would not recommend this to a friendRated 1 out of 5 stars
Incomplete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not bring or install the hose I paid for. I also found a part in the driveway
No, I would not recommend this to a friendRated 1 out of 5 stars
Check there work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t check the hoses for hot and cold so I had to go back and fix the hoses
No, I would not recommend this to a friendRated 1 out of 5 stars
No service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service not complete. Please send someone to do the install
No, I would not recommend this to a friendRated 1 out of 5 stars
None
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer was installed damaged and Best Buy would not do a return
I would recommend this to a friendRated 1 out of 5 stars
Poor poor poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor poor poor service , service person don’t test and finish the trial run
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So to my knowledge Best Buy uses a third party to install and deliver. The washer and dryer took over 3 weeks to be installed.
No, I would not recommend this to a friendRated 1 out of 5 stars
BEST BUY Needs to have IN HOUSE installers-
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BUY Needs to have IN HOUSE installers- the 3rd party are HORRIBLE
No, I would not recommend this to a friendRated 1 out of 5 stars
Fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install Never Completed. Guys came and left after 10 minutes. Said they’d come back.
No, I would not recommend this to a friendRated 1 out of 5 stars
on time as promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine was installed on the exact time they promised and the workers were very friendly and efficient.
I would recommend this to a friendRated 1 out of 5 stars
No install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t install it. It was only delivered. I wonder why I didn’t get a refund.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Instalation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to install the machine myself and the defective machine was not picked up.
I would recommend this to a friendRated 1 out of 5 stars
No install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't home when delivery was made. My mother didn't know they were supposed to install washer. Installed it myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Will never buy from here again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They refused to install it. They were not helpful. I will never order from best buy again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hookup sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They deliver, that’s about it! Had to redo the hookups myself due to the unprofessional look of it all. Lazy people!
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t deliver it. And my account says they did deliver the washer dryer. Unprofessional
No, I would not recommend this to a friend