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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29343 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1423 Showing 28,441-28,460 of 29,343 reviews
  • Rated 1 out of 5 stars

    Poor delivery and installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to deal with the delivery service. Unresponsive and incompetent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation was extra early at 6:00am???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Times of the arrival kept changing every day. Received a phone call at 5:30am that they would be here at 6:00am.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation crew were rude !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew were in hurry and were not ready for us to clear way for safe movement of machine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned piece of junk. Broke down within a week. Impossible to get people on phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rude installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rude and obnoxious installer. Will not allow in home again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already leaking only one month in. Quite disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    leaky installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After they installed and left. We ran the washer and it had a leak.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the worst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not shop Best Buy ever, the worst installation experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They did not haul it away but still charged $40

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not haul it away but still charged $40...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn’t very happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They banged my door and wall when moving the washer in and this was a new house

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied customer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to call the police on the delivery guy at my residence

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They could repair the machine!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and they was not able to fix the washer machine unbiliveable!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You didn't have everything needed to install so tried to delay by weeks. We canceled our orders

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer installers were great - the TV installers were a disaster. Washer and dryer installers showed up on time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Washer arried damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer arrived damaged. Had to wait a week for the replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never happened

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got the install. Had a few visit but never was able to get the install done.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad installation, broke my wall and di not fix anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They refused to install after I paid for the service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up 4 hours late and without the parts I purchased

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gotta be careful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers dented and made several smudges on my wall during installation.

    No, I would not recommend this to a friend