Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29343 reviews
(29,343 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Installers did not follow through
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did not balance the washer and now it shakes!
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, horrible, horrible.....................
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door was left off tracks and it was done in a way that detergent door is hard to open.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disaster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up of the washer and dryer was a complete nightmare from the beginning still not happy
No, I would not recommend this to a friendRated 1 out of 5 stars
Very poor education and communication
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.machine door is locked and doesn't open! Not even use it at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
The installer did not even try.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever with Best Buy. No correspondence or anyone who knows how to solve the issue.
No, I would not recommend this to a friendRated 1 out of 5 stars
Quick install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys installing were quick and efficient but they hooked hot to cold and cold to hot
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took countless hours on the phone to finally get this done!
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad installation Not professional Very bad technician
No, I would not recommend this to a friendRated 1 out of 5 stars
Washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never installed my machine The machine wouldn't fit.So we installed its my house.
No, I would not recommend this to a friendRated 1 out of 5 stars
Item was not tested after installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is broken and can not draw hot water. Still waiting on tech support for repair.
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor job at install !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
this brand Samsung should NOT manufacture washing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung washing machines is the worst machine we've ever owned
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible Horrible Horrible!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst service experience ever--contracted delivery drivers the worst stated wrong information
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad service from the guy!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
It would have been good I'm sure if they
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not installed, I had to install the washer myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Service did not occur!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never had my washer & dryer installed. Still awaiting delivery!
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was not installed even though I paid for installation
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer good - installation not complete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 8 months the washer and dryer are still not complete !
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed so could not use bottom washer because door would not open
No, I would not recommend this to a friend