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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29343 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1438 Showing 28,741-28,760 of 29,343 reviews
  • Rated 4 out of 5 stars

    Good Guys trying hard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked the hot water to the cold water and vice versa. Excellent otherwise. Friendly attitude on time. Respectful of property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad! Their delivery and installation is great! Right on time with lots of communication. Roosevelt and Chad are pros!! And so nice and friendly. Hope i get them everytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy did great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually had 2 crews out to install 2 different washers. Both were so reliable and easy to track when they were on the road. I will NOT buy appliances anywhere else except Best Buy’s because of the in store staff and the awesome installers. Well run business. Had some bad luck elsewhere. Their professionalism was appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient and great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and excellent quality. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did install it with care and made sure it ran well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew professional and well done above & beyo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of delivery and installation very professional, respectful, kind, went above and beyond to make sure everything was done and I knew what to do or expect. Very happy definitely would recommend to friends and family. Thank you very happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tech associates did a great job of hooking up my washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a washing machine from Best Buy and hired them to install it and haul away the old one. They removed the old one and installed the new one quickly and without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and installers cleaner up after themselves

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficien the drivers arrived ten minutes before the the estimated 8 hour window. One star removed because i was never called to narrow down the window

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service, fast and professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We arranged to to have our old washing machine replaced and installed. The team was in contact letting me know what they needed and when they would arrive. They arrived with in the projected window and called me about 45 minutes ahead of when they were expecting to arrive. They arrived on time and the install including haul away of our old washer was done in less than 30 minutes. I am extremely pleased with this service.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    i love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is awesome. I absolutely love it and it cleans my clothes very well. Also, it's quiet too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation team really set the bar high with this visit. From the moment they arrived, they were professional, punctual, and incredibly mindful of my home. Installing major appliances like a washer, stove, or dryer can be a headache, but they handled the heavy lifting and technical setup with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and were very cautious about not damaging anything as they brought the new washer into our laundry room as wells the removal of the old washer. They were extremely polite, efficient and fast. They made sure that the machine was installed and functioning properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Clockwork

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done right the first time! That does not always happen with other businesses, and it is much appreciated. I knew when the installers were coming and they were there when promised. Such great service! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came to install did a very thorough job. They were careful with bringing the washer downstairs without damaging the washer or the walls.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Amazing washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. Is beautiful color, is very big and working very well all the categories, smart and ultra fresh vent system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    These delivery men define customer service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was excellent. Both young men where respectful of my home and ready to move my old machine without any damage to my home. They are both exemplary at doing the job properly. The only negative thing was they had trouble finding my home until I explained that google maps would get them here much easier and that my address does not work for some reason on regular GPS settings. I felt bad they got lost for an hour and got off schedule for the day. They are outstanding employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old washer and dryer were removed and the new ones were placed and connected . They were quick, friendly, and easier on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In, out, and on with life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time to their appointment, didn't make a huge mess, and had my new machine ready to go in about half an hour. (Thank goodness, too, I had a mountain of laundry waiting to go.) Also, very friendly and polite.

    I would recommend this to a friend