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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29267 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 29,267 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job removing our old washer, which I had partially disassembled, from our 2nd floor and replaced the broken drain pan, my fault, with a new one I had already purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered and installed my washer & dryer teeter awesome! Very polite and very helpful and informative. They answered all my questions! Excellent customer service from them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers for our washer were great. On time. friendly, and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician informed us when they were likely to arrive and were friendly and polite. They fitted the washer quickly and left everything clean and tidy and showed me the washer was working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    Installation was adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was installed quickly and old one removed, however the installers failed to level it. This does not seem to have caused a problem so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    rushed installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    timely but service people were in to much of a rush to use the bucket that was provided to catch the excess water from the spigot. installed anyways with water under the machine. great machine despite the installation issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided by Best Buy installation was my actual win, I believe, with the purchase of Samsung washer and dryer. The job, done by Maxwell and his coworker, was just great. Not only everything was installed and taken care of properly, but I got great advice. Thanks, Maxwell!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Best Buy experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service - delivery was done efficiently and quickly. Install and testing was done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Job On This One!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy was awesome, respectful, clean, and quick. Thrilled with this one. I just bought a fridge and drier but that install was a crap show! It is hit or miss based on who you get.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great delivery and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed our new Samsung Bespoke series washer in no time at all! Fast and courteous!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG install perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was outstanding. They install went off without a hitch. They were friendly and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Installation was quick, clean, and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation for the washer and dryer was a hassle free experience. The installers knew what they were doing and they really took care of everything. Awesome experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install Was Beyond What I Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job, no muss, no fuss. They cleaned up their trash and made sure everything worked properly,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Timely and efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was delivered and installed at the time designated. The delivery crew was very efficient in their installation and answered all my questions and made suggestions regarding the routing of the water supply hoses and the discharge hose. i am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Knowledgeable team for installation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and done to my satisfaction. They were knowledgeable and professional. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation made easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate, Fast and very professional installation. That is all I can say. But, the delivery took 4 months which I was not happy about.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Washer installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was installed in a timely fashion. Language barrier.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great customer service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. They did a great job with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that installed this washer were quick, took excellent care of the product Did a great job on install. Made sure is was running & showed us how to operate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG 5.5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that delivered my washer installed and provided a test run to make sure no leaks and the unit was properly working.

    I would recommend this to a friend