Customer Ratings & Reviews

Best Buy installed our new Samsung Bespoke series washer in no time at all! Fast and courteous!

The washing machine works wonderfully. It is able to automatically sense the size of the load and adjust the amount of water intake accordingly. The delivery and removal of the old machine was excellent as well. The delivery guys wer friendly and professional.

Awesome! Very nice work and very nice people. I'm happy with my purchase

Only way to go! Have always been a do it her self person but instal is great. Easy friendly

Best Buy did a great job with the installation -- the only thing is I wish they had told me to take a picture of the serial number before installing. I need that for the warranty registration, and not sure how I will get to it now.

Best Buy delivered the washer exactly on the scheduled delivery date and promptly in the time window. The technician answered all the questions patiently and made sure the hoses were connected tightly and the washer was working okay before leaving.

I had a couple of problems because I did not know that the washer required a pan to be installed since the laundry room is on the 2nd floor, however they provided very professional service and were very nice about coming up once I had it arranged.

The people were efficient in installing the machines. And did a really good job in bringing the machines to my basement which was through a little tricky path. However, they did not call in advance or email me that I need to arrange certain items on my own to get the installation completed. I purchased the washer dryer combo and I did not know that one type of hose is not provided in the package. So I arranged it later and connected myself. But overall, I am satisfied with the service.

Installation was very efficient. Crew showed up on time and did a very good job in removing the old one and setting up the new one. Even took time to make sure it was fully level.

The guys that came. Came quick and did a great job unhooking our old washer and dryer and connecting our new stuff. Kudos to a job well done. Not to mention my concern with a difficult stairwell, the guys did a great job and made it look easy.

the people that came to install the washing machine just did their job nice and straight up. no problems

Arrived on time. Very courteous. Installed washer very quickly and without any issues. Took away old washer as expected.

Excellent delivery and installation of the washer.

The guys were nice and awesome! I didn't know what to expect and I received a "white glove " service. They removed old washer and installed my new one. We're very happy! Thank you so much!

The installation team were exceptional. They removed the old appliances, installed the new ones and took the time to show us how to use them, answer our questions and even give us recommendations.

The installers did a fantastic job installing both the washer and the dryer. They explained, in detail how each machine worked and were very professional in their presentation.

My new washer installation was very smooth and efficient. I was able to use the washer immediately and it functioned flawlessly from the very beginning.

Installing this washer was simple and easy to follow. Im 52 yrs. old n i did it myself! What more can i say?

The installation team was polite, reasonably quick and they pointed out we were right about the newer hoses we still had. And they got us the return/refund on the hoses.

The servicemen were quick and efficient. My washer and dryer were installed much quicker than I expected. The installers cleaned up after themselves and left no trace behind.