Customer Ratings & Reviews

We did not actually use these tools. We had the delivery personnel remove our previous washer and install the new one. They were quick, polite and professional. Good job.

Install was super fast. Rogelio and his crew were very efficient and courteous!

Technician did great installation. Made sure everything was working before leaving

The people that showed up were absolutely amazing and they were great they literally carried the washer up three flights set it up in no time good show

The installation was quick and seamless. The workers were professional, knowledgeable and respectful.

The delivery and installation team did a great job. They notified me 10-15 mins before their arrival. Set up the products quickly and efficiently. Cleaned up everything before leaving.

Tech installed washer with no issues; he made sure the machine was level and also ran the machine to ensure it was working properly. He was nice and polite. Thank you!

The washer (10/22/22) and pedestal (11/16/22) were both installed with no complications. The two guys did an excellent job.

Great team, very friendly too. Setup was quicker than I expected.

Professional and courteous. No problems at all. Made sure everything was in order. Product use explained simply and professionally. Setup was never so easy.

The two gentlemen who came an installed my washer and dryer did a great job! They were very polite and did their jobs quickly and accurately. My washer and dryer work perfectly.

Thank goodness for this group of professionals. They came out multiple times to get our washer/dryer installed after we had to get some electric work done to make it all work properly. They were so patient and supportive.

The install professionals were top notch. They were very careful not to scratch my new set but also explained how to use the products just in case I was unfamiliar with Samsung or front loading machines.

They came during the time frame. They quickly removed the old washing machine and installed the new one. They explained how to operate the new machine. They hauled away the old machine. They were very professional.

These guys arrived on time and installed my washer and dryer very quickly. They knew exactly what to do and didn't waste any time doing their job. I was very impressed with both young men. Best Buy should be proud of these employees!

The (2) installers contacted me 30 minutes before delivery. Were very professional and courteous. Did a great job and when finished all I saw was a new washer and dryer!! Recommend letting the professionals take care of it!!

I am still getting adjusted to the new digital system. I wouldn't go back to the my old washer and dryer. The performance is worth my adjusting to it

The installation went smoothly and they arrived within the time window. The old machine was removed and they were able to install the new one right away.

Efficient and very professional guys. Delivery and installation was done in no time. Thanks

Installation went smooth and the delivery folks were excellent. Installed and tested machine and cleaned up after themselves. Very pleased with the purchase, delivery, and set up.