Customer Ratings & Reviews

Professional, courteous and proficient. The Home Delivery experts came on time and set up washer; dryer in short period of time.

The team that came to deliver and install our new washing machine were amazing. Our washer is on the second floor and that meant taking our old machine downstairs and bringing the new one up. Those machines are heavy and the installers completed the task quickly without any complaining or groaning and were very polite and efficient.

The installation was completed in less than a half hour. They unbox ed the new machine, removed the old and installed the new flawlessly. They're a good team! A test run was completed and they left the manuals nearby for my convenience. My only woe is the small trail of water left behind by the old washer and I'm glad our washroom is actually the garage.

Guys were wonderful. On time, communicated well for arrival time. They were professional, didn't mark the walls going up the stairs, and we're very helpful. They also knew exactly what they were doing and were quick.

The Installers did an excellent job bringing in and installing the new washing machine and removing the old unit and taking it with them. I Would highly recommend this delivery team to anyone.

I was expecting the delivery and install to take a an hour. They were in and out within 20 minutes, granted we did have our old set already pulled away from the wall. The install techs were on time and friendly.

Installation was quick and easy. Professionals were informative and very careful installing.

Fast clean and very professional I'll do it again if Ihave anything else to install

Happy with our (new) replacement Samsung Washer. Delivery and install done very efficiently. All is well here :-))

I had originally ordered the lower whirlpool washer and got two different units both of which did not work correctly. The clothes were still soaking wet at the completion of the cycle. Best Buy was great and replaced the washer twice. After the second fail I asked Best Buy if they could give me the next higher capability washer for a better price, they gave me a great price and this washer is nice. The controls take some getting used to but the capacity is great and the fast spin cycle really gets a great of the excess water out which minimizes the drying time. Nice machine.

Efficient and on time! Got the work done without any problems. Cleaned up the area afterwards. Took away the old washer.

They installed the drain hose to far down and it went into the j trap which let sewer gases escape up the drain pipe. I did some research and put drain hose 7" into drain pipe and it corrected the problem.

Perfect ! Big enough, and quiet ! Installation was great !

The Best Buy time that delivered my washing machine was amazing. We had snow in the forecast the day of the delivery so I was worried it would be delayed. To my surprise, they called that morning and asked if they could come early so they could get in ahead of the snow. They were quick, polite, professional, and did all the right tests to make sure it was installed properly before they left. They were in and out in less than 30 minutes after installing both the washer and dryer. I would not hesitate to use Best Buy installs for future appliance purchases.

The guys were personable and knew exactly how best to move the washer through the door to the house and hook it up. Definitely worth the price.

The gentlemen that delivered my washer and hooked up were quick and very respectful. They answered all my questions and made sure I was happy.

Great work. Installers were pleasant. My sink needed to be replaced, so they brought in my washer and dryer and came back and connected everything after I replaced the sink. Thank you for your service.

excellent service and installation. Thank you, Best Buy.

Great installers who did the fantastic job. No damage to walls or doorways getting large appliances in.

The tech team who installed my washer and dryer were very knowledgeable, professionals, and friendly. Would recommend them greatly!