Customer Ratings & Reviews

the first washer we got didn't work, the drivers brought us back another one and it was damaged. We opt to keep it since it was going to be some time before we got another one. We only got a $200 gift card on a $1000 purchase. Not happy with that.

Great crew, professional. They were in and out. Very nice and washer works great

Best buy did a wonderful job with installing my washer and dryer. I have had no problems with either since i bought them.

The geek squad crew was excellent at delivery and installing our new washer and dryer. It was in a brand new house and they were very careful as to make sure nothing was damaged and that we were fully satisfied. Very happy

best buy was experienced, careful and professional. washer was removed from its packaging prior to entry to the house. installed promptly without incident.

GE washer replacement install went well , hoping we do not have issues with replacement washer

The individuals who installed my new washer and dryer were very friendly and knowledgeable!

Washer was installed efficiently and the installer cleaned up all trash. Checked out washer to make sure it worked. Great job.

Delivery and installation I rain/snow. Well done. Cheerful and well trained made installation go smoothly even though it was raining and had been snowing that day!

They showed up in the window they told me, and gave me a call ahead of time to let me know when they would be here. Install was quick, they took all packaging with them and did not leave a mess.

The installers were very quick and courteous and installed correctly. They ran a test cycle prior to leaving to ensure that everything was good to go.

I was extremely unhappy with the process of the removal and installation of my washing machine. It took four delivery attempts to finally get it right. The first time they didn’t have the correct order, but the delivery team were great. The second and third time both delivery teams were very unprofessional and lied to me because they didn’t wanna complete the job. The fourth attempt was a success, the delivery team explained to me that it was a bit difficult working behind the first team, but completed the job nevertheless. I was forced to takeoff work, for all rescheduling so yes, it was a financial setback for me and my family.

Professional. They arrived at the end of the window and then had to leave to get something they forgot, but overall happy with installation.

My washer/dryer was defective after installation. Best Buy exchanged for a new one. The same installers (Tristan and Pablo) came to my apartment twice. They were professional and knew what they were doing. Great guys.

Seriously, awesome job Best Buy. The installers were careful and professional. I'm really glad we utilized this service! We haven't had any issues post-installation at all.

The installers of our new washing machine were very professional and expedient. They didn't talk much partially I'm guessing because of a language deficit but they worked quickly and quietly to install the washer

The men that came and installed the washing machine did an excellent job. Very professional.

We are thankful to the Best Buy guy who helped us understand the different machines and finally getting this with its washer is just amazing. It washes just you name it. Many options and very quiet.

Very professional and efficient. We have had no issues since installation.

the installation of my washer was quickly and professionally done. It was especially nice since it was included with the purchase of my washer. I am very happy!!