Customer Ratings & Reviews

Best Buy delivery and install was professional and impressive on how polite they were to my mom and how fast they were out of her place.

Jorge & Alfredo were the best! After 3 no shows to even check the washing machine problem, then a group of 3 men came, got on a ladder to the top of the dryer (Stacked), took a picture of the faucet, told me it needed to be replaced due to corrosion, had the plumber come out, pulled out the stacked washer/dryer - and reminded me that all of my indoor plumbing had been replaced 2 years prior (when I purchased all new appliances) - the faucet was better than they could put in now. The next two installers came and asked for the new stacking kit (?) unknown to me, two more installers came and the stacking kit still had not arrived. I put in for the next installment appointment once I received the kit to find out by Jorge & Alfredo it wasn't needed. Their professionalism, manners and knowledge were truly refreshing! If only all of your Geek Squad employees followed through as well, Best Buy company profits would go through the roof!

Installation team was on time with their schedule and fast with the install. Did not damage anything during installation process.

The crew that installed the washer was very professional and did it in a timely manner. It was really nice after the letdown of not getting the first delivery and having to start from square one to make a new appointment. Best Buy needs to restructure their methodology in scheduling--if they have a breakdown and can't deliver that customer should be on the top of the list for the next delivery day. We were supposed to receive the washer on May 29 but it wasn't delivered until June 4.

They unboxed it, set it up and tested it out before they cleaned up and left.

LG washer is excellent, I highly would recommend this product. This is large size so I can wash my bedspread also pillows .

The gentleman that installed, my washer were very professional and efficient. They took great care and moving my items into place. They took great care and making sure that it worked and that I knew how to operate the machine. I would hire these guys in a heartbeat.

The delivery was great they showed up on time. They were nice knowledgeable and clean. They got in and out perfect

The team did a great job and installed the machine very fast.

Excellent delivery of our new refrigerator and removal of our old one. Technicians arrived on time, did what they were there to do very quickly and efficiently, and cleaned up well.

Installers did a great job getting it into a tight space.

Good and very professional tech, installing the washer was a very good experience.

Techs showed up on time and were very professional. They had the washer and dryer installed in 20 minutes plus let me know that my outside vent didn’t have a catch

So easy my installer was only there a minute and my set was ready to tock and roll!

Our installers were gracious, quick, and understanding given our plumber had not yet arrived to fix the faulty hot water valve. They were willing to temporarily turn off the water to the house so they could install washer without a mess.

The Best Buy installation team was fast and efficient.

It was quick and easy and all done with a half an hour which is amazing.

the people who installed our washer were very friendly, courteous, and they stayed to make sure the washer was working correctly. They answered any questions we had, and they actually came early which was great!

Install was very fast and easy going. Thanks for the help.

Quick and efficient. Came with all the parts needed and installed very quickly.