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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29304 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 29,304 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    great guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called ahead of arrival; efficiently delivered washer and connected it with masks on. All i had to do was open the door and point to the closet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I don’t know how he did it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy installing my stacking washer and dryer did his job! He was literally a ninja and somehow plugs all the connections in the back with barely any room... I give him props

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were extremely courteous and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and friendly installers!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and friendly install! The guys had to bring my washer and dryer up 3 flights of stairs! I so appreciate them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect and clean. Great fit with no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were here less than an hour and cleaned up everything. There was an issue with our faucet and rather than force it and break it he left that hose alone because it didn’t leak. I know others that had faucets broken on install and huge messes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect overall installment, no problems with any of that

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did what needed no problems. I will say that it is working w/o any clinches. Job well done really professional mask clothes protection on shoes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    washer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick install, no snags, right on time - efficient, neat - very pleased - thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific job installing my new washer and removing the old

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TOP SERVICE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT NO COMPLAINTS NO ISSUES . ON TIME AND PROPERLY INSTALLED

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was fast & efficient. They actually came earlier than the scheduled time slot. So, make sure you have a contact # on your order since they will on the day of delivery as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great problem solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys had to deliver my machines to the basement of an old house; very tight corners in places. No problem. They had to figure out how to make the dryer vent connection legal in a space filled with conduit, waste water main, and the block wall only six inches away. Hah!, no problem. They had to figure out how to configure the water supply line to reach the source when the connector is juuuuust out of reach; no problem. Not only were my guys efficient and skilled, they were very personable and happy to answer questions and, when appropriate, give advice on the proper care and feeding of these rather expensive investments. Thanks guys! You were the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    It was OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately our washing machine sprung a leak in the bottom of it. So we needed to replace it. Went to best buy to see what they had. Picked one out and had it delivered and old one taken away. Scheduled delivery for a few days after purchase but due to a snow storm it was delayed. That is not their fault and I completely understand this. However, when it was rescheduled is the problem. We never received a phone call about when it was rescheduled to. They state they did call but voice mail was full. That could be but how about calling again!! This is a service that I'm paying for. Luckily I have a flexible work schedule and was able to be home for the next scheduled delivery. When it was dilivered, the service was fine. They promptly removed the old washer and brought in the new one with no problems. The movers did a great job but it was evident that there was a communication/language barrier, so when installing the new one nothing was explained to me on what was done. I asked a couple questions and just got one word answers. Which is fine for a washer install because it's not complicated but if it were a gas stove i wouldn't feel as confident it was done properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lavon Eichelberger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job in installing my washer machine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MAYTAG!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service installation, quick, clean, and knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great process

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was a smooth process and I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick safe and effective. They showed up on time, and did not damage anything getting this up 3 flights of stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased fhis for a friend she loves it!!! Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It could not have gone more smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my daughter's new washer and dryer was included with the price so I wondered how well it would go. But it turned out my fears were completely unfounded. She's happy and so are we!

    I would recommend this to a friend