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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29303 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 29,303 reviews
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Quick and easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy. Didn't remember to connect splitter for dryer steam feed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Late to the review, but the people who came to install everything were very professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Delivery folks great - sales rep definitely not!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Darien was great — but the stare sales clerk did not set up installation correctly. Did not indicate that we had a washer to pick up, or that installation included moving to a pedestal. Then did not set up for hose replacement - but charged us for a hose. So installer was great - but sales clerk definitely needed some improvement!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top-notch service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation techs at Best Buy did a fantastic job! They were prompt, friendly, courteous, and knowledgeable. They made sure everything was working and that I knew how to use it. Great job!

    I would recommend this to a friend
  • Cons mentioned:
    Damage

    Rated 4 out of 5 stars

    a little hiccup but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first dryer had a very small dent from install but Best buy replaced it and now everything is good in the world

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and very professional workers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a quick and professional job, even ran one cycle to verify it all worked as it should

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job, they arrived in perfect timing as scheduled. Very knowledgeable and easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Washer/dryer installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was on time and very efficient. They were very helpful and wanted to make sure that I understood how to use my new appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install, gave me good tips, showed how to use. Cleaned up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast installation. Persons installing washer were very friendly and knowledgeable. Called ahead when they were going to arrive.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 2 out of 5 stars

    Outsourcing installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was not great. The installers left the washer visibly unleveled - and the lead guy condescendingly told me that the floor was uneven and that the washer would self-correct. I ended up putting wood blocks underneath the front leveler legs myself. And they left the drain hoses in the middle of my laundry tub; I couldn’t use the tub until a handyman friend moved the hoses behind it. I would think that the installers would have thought to do that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best install guys

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy home install guys are the best. They're courteous and respect the home. They're in an out quickly while still doing a thorough job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE person that installed are very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give you a 4 hour window. Most likely they will come later part of the day based on how many loads they are carrying in that day. Quick Service. 5 to 10 min , in and out. Good Service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very professional and efficient. Great job by them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed the washer for me were professional and quick!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my new Bosch machine!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing the set with the pull out shelf. They were very polite and answered all of my questions. I was so excited that the unit fit in my small space, Thanks!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great geeksquard technicians

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very knowledgeable and did the work fastly and explained everything in detail. Loved working with them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Careful and efficient Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the technician who installed my new washer. Very efficient and respectful of doorway and laundry room walls and floor. Answered all questions appropriately. Extremely polite!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installetion of the washer was perfect for the specialist.

    I would recommend this to a friend