Customer Ratings & Reviews

The guys were very careful & knowledgeable as well as quick. They Called when they were on their way. I did not have any clean up When they finished. Can't ask for more than that.

the men who came out to install the washer were fast and efficent. very respectful. installed the unit promptly, and gave us a quick lesson on how the new techknowledgy works.

Installation was great. After setting up, began a quick wash to assure everything was set up. Asked if I had any further questions.

Great washer. Geek squad. Delivered and set up and hauled old washer away. Wonderful!

I love the machine, highly recommend!! I love how quiet the machine is which is nice having a newborn

The folks did an awesome job. They were very patient courtes and able to install washer appropriately

Only giving 4 stars because we had to make 3 appointments just to get it installed

Awesome home delivery and installation. Staff was fast and efficient.

They delivered on time and had good communication. Two guys brought it in and hooked it up. Ran a test cycle and answered any questions I had. Nothing to complain about at all.

This is for a stacking LG washer dryer installed in a relatively tight closet. The initial Best Buy installation crew told us that the drain pan that was installed in the closet was too small. Probably correct, though I can't be sure, frankly. We got a new, larger pan. The second crew came and refused to install the washer and dryer, insisting that he closet was not deep enough to have enough clearance for the vent behind the dryer. We canceled the order. The third crew came to pick them up; they looked at them and said: of course there's enough clearance for the dryer vent, especially if a more flexible vent was used than the one that was sold to me. They had such a flexible vent in the truck. They asked if I would like to keep them, and they would install them. I said sure. They did so, very well, and the washer/dryer have been working very well. The third crew said that the crew before them "were just lazy; they just didn't want to install these stacking units in a tight closet, because that's difficult to do. Third crew would have gotten 5 starts. Second crew gets zero stars. Not sure about the first crew.

The unit was delivered quickly and without any problems. The servicemen were very professional and discreet.

The installer did a great job installing the washer and was very knowledgeable and polite. I appreciate the focu of detail to ensure it was installed and working properly

The installers were careful and made sure there was no damage to the appliances or the doorways when bringing the washer and dryer into the house. The set-up was very well done.

Great washer that is easy to use. The washer has worked out well for us this far. The delivery and setup was excellent. The delivery men were knowledgeable and very helpful.

Installation was smooth with no problems. The tech tested and showed me how to use the machine. Great service!!

The guys who installed it were professional and it was very well done!

The delivery guys did a good job considering how much it weighed. The marked the walls up a little bit but that's to be expected getting it into the house and down to the basement. They did not level it. I ended up doin that myself. I should have called and asked for a refund on the washer and dryer with the fixes I had to do myself. They more or less dropped them off, quickly we them up, and took off

Amazing service! The guys were on time, removed my old washer/dryer, and quickly installed the new one. No issues! Definitely worth it.

I am very very happy with this purchase and the service. The installation and removal of my old washer went very smoothly. They left my home as clean as when they arrived.

Great service, they came installed the washer perfect. Asker all my questions. They were extremely nice.