Customer Ratings & Reviews

I have owned this same model for 19 mos with no problems whatsoever. So, I bought this one for our son; it looks & works beautifully with no problems. To deal with any possibility of mildew, as mentioned in several reviews for front loaders, I wipe out the inside bottom lip on front rubber gasket, a quick swipe of the tub, leave open for a couple of hours, and I have never had that mildew smell that others have had. Delivery date was as scheduled; installation was flawless. Washer was a decent sale price. I highly recommend this particular model.

Works great love my Samsung Washer. Very quiet and efficient. Washes clothes extremely well and love all the settings. If you maintain the maintenance with cleaning every month or so should lastg a long time.

Both washer and dryer are excellent nd are doing a super job. Thank You for all that your team did to help us get them in a most timely manner. MOST helpful and professional. PLEASE keep your Geek Squad installers!! They were extremely helpful!!!!!!

This is the best washer I've owned by far. It is quiet, large inside to accommodate a king size comforter, and it dispenses the correct amount of detergent because you can pre fill the machine. This is 1000x better than my former Whirlpool Cabrio washing machine. Highly recommend!

Young men who delivered and installed my washer was respectful, wore their masks and quickly installed it, tested all the hoses and left. This was my second washer. The first one was defected, leaked water all over the floor during the spin cycle. This group was also quick, respectful, wore their masks, turn on the washer, checked the hose connections and left. The installer was an older gentleman so he took out his leveler and made sure the washer was leveled on the floor. The second group didn’t. I did my own leveling. Both groups were good people.

The first delivery went fine, but we had to send the washing machine back right away as it was making weird loud noises. They (Best Buy) quickly ordered and replaced it with the current one which is quiet and works great. The crew who removed defective one and installed replacement unit were very friendly, fast and neat. Well done.

The salesperson Veronica was outstanding. She was helpful and not driven to sell but to guide to what was needed. She looked up differences, ratings and pricing to make this a great experience. Washer purchases not know for that. The product met the need and was a good quality , reliable product so far. Knowing best buys warranty policies helps tremendously too as my old washer failed after less than 5 yrs. The delivery-installation crew were excellent too.They were prompt, polite, extremely helpful and were knowledgeable. They were very careful with the product coming in and the removal of the old washer. Wilfred was great. It was installed with new hosing and everything was checked from leaking hoses from the water source. The drain hose was secured properly and all the cycles check before they would leave. Highly recommend his team!

Efficient and on time! Got the work done without any problems. Cleaned up the area afterwards. Took away the old washer.

they set everything up quickly. i do not have any complaints

I was working while it was being delivered, but I was upstairs and they delivered it into the basement. They took out the old wash machine and put in the new one before I even knew it. They were quiet, polite, said hi to the pets and kids.... HIGHLY recommend

Went smooth. Took mabe 15 minutes and they were polite .

The install guys are fantastic. They hooked up everything properly on my new washer and made sure it worked as it was supposed to. The install guys also carefully and efficiently removed the old washer. They were very courteous, professional, and I would highly recommend them for any upcoming installs.

the people who installed our washer were very friendly, courteous, and they stayed to make sure the washer was working correctly. They answered any questions we had, and they actually came early which was great!

The team was quick and decisive with my installation and did a great job

went off without a hitch, polite friendly and fast installation

The installation team was very efficient and made the washer installation process both quick and effective. The unit was up and running in a few minutes.

Delivery was on time, called ahead when they were heading my way. Extremely professional and quick installation. Removed old washer and installed new hoses and zip tied drain hose so it could not slip out of drain. Very respectful to me and my home. Extremely pleased.

I had a great experience shopping and buying my LG Washer Front loader! I could not be happier! This washer is excellent! I’ve washed blankets, comforters and clothes, towels and everything has washed wonderfully and no leaking or getting off balance like my previous washing machine by Samsung which was a nightmare washer!!! LG is top notch quality. So thankful to have a washer run right with no issues as of yet. Had washer for about two months.

The installer took my old unit out and put new unit in in less than an hour, were courteous and professional. Saved me time and trying to move a washer up and down a flight of stairs.

quick and easy installation, rook less than 10 min.