Customer Ratings & Reviews

This is a great service. The best. I said wow look at this installation and how it everything works like bing, bing, ping. Some say I’m a great installment, maybe even the best, but my wife came up to me with tears coming out of her eyes, and she said, “Thank you sir for buying this.” The service went amazingly and bigly, and there are no dead or eaten animals around.

Bought unit as a set on sale and did BB install and haul away old ins. BB had units to 2nd floor Apt installed in 45 minutes include removal of old. Total package great deal!!!

I bought a samsung washer / dryer as well as best buy installation. I was really happy with the guys they sent to install the units. They removed my old units and also warned me of issues that they found that they recommended a plumber come out to inspect. They were really knowledgeable.

Installers on larger appliances work for a vendor that Best Buy contracts with but they did everything right. 1. They called a few minutes before arrival 2. They were careful to not damage or scratch anything 3. Installation was done very quickly 4. They started both machines to verify everything worked 5. They cleaned up behind themselves

Great service again by BB. Had a delivery of a new washer scheduled between noon and 4pm. The driver called at 11:45 and said 15 minutes. Removed old washer and hoses, installed new washer and hoses in less that 15 minutes. This crew was delivering 17 loads that day. Professional, courteous and efficient.

Love the BB installers. Courteous, on time and they know their stuff. Plus I didn't have to mess with any of it. They handled it all. Removal, installation, hook up and testing. In and out very quickly. Highly recommended.

I bought this washer two weeks before thanksgiving, with the Black Friday price. It can wash more clothes per load than my old one, cleaner, quieter, and energy saver. Overall I am very happy with this product, especially with a very good Black Friday price. The gentlemen who came to deliver and install the washer are also very nice and professional ! Nice experience with Best Buy!

they installed everything with lots of knowledge I love my washer and dryer

The washer install was the best EVER. The guys from PTG logistics were very responsible and professional. They reviewed the area to prepare, took great care of the merchandise from the truck to the house through a tight doorway, gave me inspection time, talked with me about every step, summarized the functionality, and made sure it was working properly before leaving. It was perfect. Very impressive! BB needs this kind of 3rd-party service for every product installation.

Great Installation! Very professional and quick. They provided me with a 2 hour window, and called shortly before their actual arrival. Smooth delivery and installation. I ordered the product on a Thursday, it was delivered and installed less than 2 days later. I would definitely recommend Best buy installation to everyone.

The installers arrived on time, were very polite and professional! Left everything clean and tidy!

The service was quick, easy, and efficient. The guys cleaned up and asked if I had any questions before they left. Very friendly and polite.

Installation was quick and on time. Communication by the installers was excellent and the guys did a great job installing the washer.

Got a call from the Geek Squad to let me know how far they were from my home (which you could monitor their movement). They came in and installed quickly and correctly with no issue. They went over the service agreement and if I wasn't satisfied within the 1st 30 days, I could contact the company and return without hassle. I signed off and all was set. Very much so appreciated.

Fast service. Great technicians! Still running great

Great service they came installed and left everything looking great definitely recomend they were super friendly

good service on time, respectable, clean, efficient done right

Our install was great. The two young men were awesome. They made sure everything was working before leaving. I would get my heavy products installed anytime.

This was a great experience the staff was prompt and very nice they did an awesome job and I’d recommend them to anyone thanks so much

Delivery and installation (into basement laundry room) were ontime and efficient. I thought they did a great job. Install is one of the reasons I buy from Best Buy and I was not disappointed