Customer Ratings & Reviews

I bought a samsung washer / dryer as well as best buy installation. I was really happy with the guys they sent to install the units. They removed my old units and also warned me of issues that they found that they recommended a plumber come out to inspect. They were really knowledgeable.

They delivered with no hassles installed with efficiency and no problems and the one time we didn’t have to call for any problems

The guys that installed my washer were great. Quick, effecent and nice.

Washer installation was right on time as scheduled. Communication was great with delivery men as they called that morning to confirm delivery time and again to notify about 20 minutes away. Men arrived and professionally disconnected and hauled off broken washer and carefully installed new washer taking care to not dent or scratch the washer. Made sure washer was balanced, working properly without leaks and were on their way about 15 minutes later. Men were very friendly, professional and knew what they were doing. Highly recommend Best Buy delivery and installation.

The installers of my washing machine arrived on time after giving me notice a half an hour in advance.Removed old washer to haul away,then installed new one. After testing it,gave me brochure and the job was done.

Washer is installed. Its what you expect to happen when you pay to have it installed

Washer & dryer were delivered& installed. They even swept the area , & placed new units there. Explained all features& operation. Hauled of box& old units. Friendly crew. They were not in a rush.

Geek Squad delivered my Whirlpool Washing Machine on time, reporting to me on time. These men delivered my washer, cleaned my floor with my cleaner and hooked it up with my own pre-installed hoses. He gave me the instruction book, warranty informational book and explanations of their usages. These men completed this and were gone in 20 minutes! I HAD ALL MY QUESTIONS ANSWERED and my laundry room was clean again. I would give them 10 stars if you had that many stars!

The Geek Squad sent multiple alerts letting us know when the team was coming to our house. They arrived on time and were unloading the washer before I got to the curb. One of the team came in and had the old machine unhooked in minutes and the other had the new washer unpacked and was inside in 10 minutes to haul the old one out. It took just a few wto swap the sidekick pedestal and back inside the house again. Another 5 min or so the machine was installed and tested. Tota time was less than half an hour. Great teamwork.

Great washer it has plenty of space easy to use. I purchased installation and they were professional and quick to set it up. Still waiting on my dryer.

The gentlemen that came to install my washing machine were friendly, efficient, thorough and respectful. That kind of customer service isn't easy to come by these days. I appreciated all their help and it was worth the extra cost above the price of the washing machine.

I was very pleased with the installation. Excellent and perfessonal work.

When I bought my new washer from Best Buy I also bought the washing machine installation service which I am so glad I did. They arrived on time and set up my new washer quickly and in perfect working order and removed my old washer without any problems. Great Job!

The installation of my washer was professional and quick. The scheduling side doesnt have the best communication, but the service was great.

I actually had two installs, as the 1st dryer was a floor model with missing parts. Both 2-man teams arrived on time and worked efficiently, but not so quickly they forgot to do something. Recommended.

Love my new washer!!!!!! Really enjoy all the options available for different soiled items. Installation was a breeze and took hardly any time at all! I highly recommend this washer!!!!!! The quick wash cycle is my favorite for washing slightly soiled items and getting them dried quickly. Everyone seems to find new items that need washing so they can have a turn using the new washer. After going seven weeks with no washer, my husband is saying “happy wife, happy life and spouse.”

They were in and out very quickly. With that said, they were very friendly and made sure to take care of your new product. They made sure everything worked properly and you didn't have any questions before they left. Would definitely use this service again if I needed another installation.

Excellent work on the installation from Lee and his partner! Thanks for returning and adjusting the water connections!!

Great installers, washer was installed quickly and professionally! The installers were very nice and knowledgeable.

Great install service, only use geek squad when it comes to appliance install / purchases