Customer Ratings & Reviews

When ordered, it was NO PROBLEM having the washer installed. It was done with professionalism, knowledgeable, and experienced team of men . It was processed in 25 minutes. Great machine after 3months , no problem and very quiet during operation !

Service was great and respectful. Service agents were professional and did a great job

I bought a samsung washer / dryer as well as best buy installation. I was really happy with the guys they sent to install the units. They removed my old units and also warned me of issues that they found that they recommended a plumber come out to inspect. They were really knowledgeable.

Best Buy installers were quick and efficient with installation of washing machine.

The gentlemen that came to install my washing machine were friendly, efficient, thorough and respectful. That kind of customer service isn't easy to come by these days. I appreciated all their help and it was worth the extra cost above the price of the washing machine.

Getting my washer installed by BB was great. They had an appointment available the day and time I wanted. They guys called ahead to say they were on their way. They arrived on time and were professional and polite. They made sure they didn't bang the wall carrying it upstairs and stayed to review the functions with me. They also cleaned up before they left.

Installation was quick and effortless, the team was informative, answered my questions and walked me through the process of of using the washing machine. They took care to not damage my new purchase as well the space of the install.

the two men who delivered the unit and installed it were quick, knowledgeable, clean, and courteous. and took the old washer away with them!!! Well worth the service!!

Guys were great, fast polite. Made sure it running before they left

The guys took care of removing my old washing machine and installing the new. They did a very good job.

The installation team was very efficient and made the washer installation process both quick and effective. The unit was up and running in a few minutes.

This Washing machine installation service was great. Hauled away the old one, installed the new one in a quick professional way. Gave you a hassle free. But did not know that I need a new set of power cords for the machine to be connected to the outlet. I thought I already bought everything I need as recommended by the sale man at Best Buy store. The installer man offered me a new set (from the other customer) for $20 or I have to go get one and connect it myself later! What's the point to pay for installation services to have it done by myself? So I took the offer, ending up paying extra $20 cash so he got the new power cord set from the other customer to have it done for me! He then would need to stop by Home Depot to get the other new set for other customer as he said! So you need to clarify with the sale person of what you need for your new machine. Don't let it run into my case.

The two guys that installed my new LG washing machine did a great job, They had to haul out my old front load machine and made quick work of that. They took time to explain a few things about my new machine and made sure it was working properly before they left.

Easy to schedule, lots of reminders of date, time and how to be ready for the installation. Arrived right on time. Both installers wore face masks and gloves for Covid safety. Quick and efficient, but didn’t cut any corners. The most professional appliance installation we’ve experienced.

The installers were in and out in less than 30 minutes. I am very pleased with the service. Installers are clean, fast and courteous. They took the time to clean the area before installing and then explained where everything was. They turned on the machine to make sure it worked properly. Excellent service! Highly recommend.

The refrigerator has plenty of space and is very quiet. The original mode we wanted wasn’t available and the Best Buy team worked with us to get the one that was best for us. Very impressed with how the customer service and delivery team interactions went. The overall experience was great!

Were excellent in installing my machine and very polite

Install was quick and easy! They arrived on time and were done in about 30 minutes.

There were there when they said and they installed the washer quickly.

Quick and easy installation. The two gentlemen that installed the unit were kind and professional and easily got the job done in a timely manner. We got a call when they were on their way and they arrived within the time frame they gave us