Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29314 reviews
(29,314 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a super job and were very careful to make sure it was done right.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Customer Service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were great, they would contact me before delivery if the appliance was dented.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys hooked the washer up in a timely manner excellent service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
easy washer installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the delivery people handled it all. they were fast and tested the operation of the washer's performance
I would recommend this to a friend Rated 5 out of 5 stars
Great Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that did the installation of my washer were courteous and knew what they were doing. They unpacked the washer and placed it in the designated place. It is a tight place in a pass-through between the garage and the kitchen of the house. This replacement unit is larger than the older washer. But they made the connections, tested the unit to ensure that it worked properly. They also gave me a quick tutorial on the operation of the unit.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation of Washing Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installers were great. Really nice and friendly. They set up the machine and tested it. So far so good. Thanks Geek Squad!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mr.T
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very professional and had a great attitude while they installed my washer.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was as advertised and technician was very knowledgeable
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An easy installation. They confirmed delivery and installed it quickly and kindly. So glad to have used the service.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 4 out of 5 stars
Waited a bit but quick easy and clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was quick and easy no issues. Driver called ahead of time with estimated arrival.
I would recommend this to a friend - Cons mentioned:Leveling
Rated 3 out of 5 stars
Somewhat disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After he attached the hoses to the washer and turned it on to test it, I asked about levelling the washing machine, he replied it was already balanced. I had a level and showed him, but he ignored me and left. I had to level the washer, myself. No big deal, except I am 84 years old.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Convenience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an good suggestional option to add when getting a washer and dryer from best buy
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The man came early , install fast and make sure they are work before they left!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the people that came out and installed my washer was very friendly and well trained. pleasant to talk to and got the job done quickly
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job, brought it up to the second fooor
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Delivery and Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very profession and cautious to not damage anything when they delivered and installed my new washer and dryer.
I would recommend this to a friend Rated 1 out of 5 stars
Beware of Best Buy’s 3rd party delivery partners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy outsources their deliveries & installations. The installers were unprofessional, they opened the gas line hose without first inspecting the work area and come to find out, the hose size they brought and opened was incorrect. They then went back and forth with me about how I had to reschedule my appointment because they didnt have any additional hoses that for my gas line connection. They then spoke amongst themselves and all of a sudden the guy goes to his truck and brings the correct hose back and tells me I’m going to have to pay for both hoses. Even tho it was his fault for not checking the work area first to make sure everything was correct. Unprofessional. Then his partner was looking around my house which made me feel super uncomfortable
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Washer Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and fast service removing and installing new washer
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional service by knowledgeable technician
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was smooth and non eventful. The installers did communicate that they were in route and completed the install to my satisfaction.
I would recommend this to a friend