Customer Ratings & Reviews

The refrigerator has plenty of space and is very quiet. The original mode we wanted wasn’t available and the Best Buy team worked with us to get the one that was best for us. Very impressed with how the customer service and delivery team interactions went. The overall experience was great!

Getting my washer installed by BB was great. They had an appointment available the day and time I wanted. They guys called ahead to say they were on their way. They arrived on time and were professional and polite. They made sure they didn't bang the wall carrying it upstairs and stayed to review the functions with me. They also cleaned up before they left.

I appreciate the professionalism and skill of the gentlemen that installed my washer. It was done quickly and correctly.

The first time my washer came. I don't know if there was a defect or if it wasn't installed correctly. So I called to get a replacement, they were very quick with the replacement, the next guy's put it in and everything has worked perfectly

Boys were friendly! Boys were very fast at taking the old one out and putting the new one in!

The installers were in and out in less than 30 minutes. I am very pleased with the service. Installers are clean, fast and courteous. They took the time to clean the area before installing and then explained where everything was. They turned on the machine to make sure it worked properly. Excellent service! Highly recommend.

The washer install was great, the people were very friendly. The washer itself is wonderful and so quiet.

Good professional friendly team of 2. Brought new machine hauled old one connected steel pipe to water and tested washer. Very quiet .

This Washing machine installation service was great. Hauled away the old one, installed the new one in a quick professional way. Gave you a hassle free. But did not know that I need a new set of power cords for the machine to be connected to the outlet. I thought I already bought everything I need as recommended by the sale man at Best Buy store. The installer man offered me a new set (from the other customer) for $20 or I have to go get one and connect it myself later! What's the point to pay for installation services to have it done by myself? So I took the offer, ending up paying extra $20 cash so he got the new power cord set from the other customer to have it done for me! He then would need to stop by Home Depot to get the other new set for other customer as he said! So you need to clarify with the sale person of what you need for your new machine. Don't let it run into my case.

Our installers were very punctual, very efficient and also extremely pleasant. The job was done very quickly and without mess.

technician knew exactly what he was doing, He was fast and efficient. He came prepared and dealt with my old washer. It took virtually no time.

Professional installers that not only knew what they were doing, but made recommendations based off of where my washer was being placed.

Guys were on time, careful and professional what else can you ask for

Drivers were polite and quick to install. Brought all the items with them and hooked up

These guys really know what they are doing, Kind, Courteous, Professional and on time

Our installers were fantastic. They were quick, capable and efficient, and offered solutions to challenging fit issues in our park model.

I was hoping to get a review in my email, but I never received it. My old machine was removed, and the new one installed in just about 20min! The guys were timely, quick, neat, clean, and informative. BEST install EVER! I was SUPER impressed, and that’s hard to do.

Professional washer installation in Portland Oregon was nice and professional. They arrived during COVID wearing masks and mopped up after themselves when they caused a spill. The machine itself ran water in/out for about 15 minutes, causing us to think that it was defective, but after some troubleshooting our installers deemed it a boot up error and had us run a few cycles to confirm it was in working order. Overall a pleasant experience, BB modified my order due to delivery delays and messed up the install package (somehow no parts were ordered, despite them being on my order confirmation e-mail, and required for installation service). The installers had spares and were happy to add them in.

Received the washer as scheduled. The installers did an excellent job of removing and replacing the previous washer. The system runs very quiet and performs as expected. Will have to use the system for awhile to see that it performs over time but currently working very well.

serviceman was very nice, fast, and professional. did a great job.