Customer Ratings & Reviews

Very quiet washer and dryer and works great. Very happy with my purchase. I had best buy stack it and the delivery team were terrific. They took away my old separate washer and dryer and set everything up. Super happy I used Best Buy.

The best buy staff did a great job with the installation. They came on time and let us know before they arrive about the installation visit.

Installing was great they came in time delivery and installation was quick the guys were. Nice

The Best Buy installation team had the old machine out and the new installed in no time. They were extremely professional and even spent a few minutes showing us how to operate the machine.

Thoughtful and efficient delivery and installation

Great experience with the install. The gentlemen were nice and answered questions.

Install techs arrived during stated time frame. They contacted me about 15 minutes before arrival. They were quick and efficient

The installers were very courteous by calling me 30 minutes prior to their arrival to inform me of their ETA. Upon arrival they were very careful with the washer and not to bump any walls or furniture. They installed my washer quickly and properly and even started the first wash cycle for me. I was very pleased.

Ray and Franky did the washer delivery and install, and they were great. They arrived right at the start of the delivery window and were very friendly, fast, and efficient. They made sure to inform me about which detergent types work best in this type of washer and walked me through its use and the questions I had.

They came to install it and woke me up at 6:00 AM if they did it quickly

Knowledgeable and professional installation. They recognized an outdated plug for dryer, so credited us back for the dryer installation until we got the plug in replaced, then we just plugged it in. Kept us from losing our warranty and possibly having a fire.

The gentleman that delivered the washer was friendly and professional. They installed and removed the old washer

My laundry closet makes attaching the hoses and cords a bit challenging, water valves and outlets are a few feet away from the access panel, so you need a long reach. These guys did a great job installing my washer despite the challenging location

Great guys, very nice, fast and good at moving stuff around. Super attitudes. The water drainage hose was cut too short, though, and another issue with drainage. But the installation was perfect. I am t totally confident in his work.

Best Buy is excellent for service. Bought new washer - it was delivered and installed. After first use - with setting on cold - clothes came out steaming hot. Checked connection labels and cold and hot hooked up correctly. Called person that sold it to me and he had someone out at my earliest convenience. He said if they couldn’t fix would take and they would deliver a new one. They discovered hot/cold was labeled incorrectly at new house I bought. They reversed and it works perfectly. I was amazed at how quickly Best Buy responded and helped and that they asked me for a convenient time to come back rather than only giving me their options.

Great team and great team effort and they know what they are doing ver knowledgeable team

Because of holiday, the delivery was delayed. I had to waited for 4hrs from scheduled time. However, one they came they put all together very fast. Nice people and tested the machin working properly before they leave.

Our install was great. The two young men were awesome. They made sure everything was working before leaving. I would get my heavy products installed anytime.

They came in and did a supperb job. Would recomend 100 %

Very professional and smooth installation. Highly recommended.