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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29344 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 490 Showing 9,781-9,800 of 29,344 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superb install team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up teams were exceptional. They improved the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment made and services were provided in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    First crew not so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several visits for my washer/dryer installation. The first wasn't good. I ended up having to call them back to level the washer. It still wasn't level after the second visit. I ended up having to return the washer as it was shaking and vibrating way too much. I found out from my contractor that the first crew did not install the items that I purchased and were required for the dryer installation. They put my old dryer vent hose on the new dryer completing ignoring the new parts that I purchased. Talk about lazy. When I got the new washer (same brand/model) the second crew obviously knew what they were doing and leveled the new washer and installed the correct parts on the dryer. I've had no problems since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and professional installation, Job well done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation was Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title states all you need to know, it was quick, done right the first time, and i'm completely satisfied with the way everything went.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were on time and got my appliance in place smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick, flawless and professional. Every install should be made by these two gentlemen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery teamwork at its best.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very quick, good team. Glad they were here!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was on time. They were very professional and considerate in removing our old washing machine and installing our new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers went above and beyond to to complete installation despite some confusion about instructions provided by the sales person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men were polite and courteous. They called as they left their last stop and gave estimated time of arrival that was within the window of the schedule appointment. They quickly disconnected the old unit and removed it then installed the new unit. They made sure the transport area was clear so as to not hit anything or scratch the floor. After testing the unit in my presence they asked if I had any questions. They removed all packing and wiped the unit off because it was raining outside as they brought the unit inside. Good Job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insulation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great great great great great insulation work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough, quick, and courteous.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough, quick, and courteous installers. I would recommend Best Buy to tell all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Best Buy - Washer installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbs up! Installation went smoothly. Technicians showed up on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Old man-76

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Great customer service and selection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the install guys, but. . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys are courteous, friendly, generous even, but I just noticed after three weeks of using my washer that they had the cold water line connected to the hot water. I've been washing everything in hot water. I wondered why I kept running out of hot water and my electric bill was higher this month after installing energy star products... but hey, mistakes happen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the washer and dryer! I bought it about 7 months ago and I definitely don’t regret!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were so nice. Great job of taking the old one away and installing the new one. Right on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers where very professional and helpful. Very good helpful tips to keeping my washer working correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and east. No complaints from me

    I would recommend this to a friend