Customer Ratings & Reviews

The company (a father and son) that actually did the installation were fantastic, did a great job and very considerate. Note that a week earlier the installers who came out were, extremely rude, an hour late, were not happy that I had stairs (which they knew about), complained about my hallway and then refused to install my stackable washing machine because it required him to install compatible dryer I currently own on top, which was part of what I paid for. He further told me I need to follow the rules and he called the office and left without saying another word to me.

They had actually showed up earlier than the timeslot so a tiny hiccup there cause it wasn’t ready, but once they came back, it was very in and out efficient

The guys were super fantastic!! Quick. No muss——no fuss!! Really Great & answered our questions really well and thoroughly!! Really appreciated the attention to detail as well!! Great Job!!

Installed our washer and dryer quickly, efficiently and professionally. No complaints.

Great team. Efficient in installation. Quick and professional

Installers were on time, got my old machine out of a tight spot and carried down a flight of stairs and same with new machine. They got my machine all set up, tested for leaks and proper operation, and even cleaned stickers from machine. Friendly and efficient.

Delivery and installation (into basement laundry room) were ontime and efficient. I thought they did a great job. Install is one of the reasons I buy from Best Buy and I was not disappointed

I believe in letting a professional install items and Best Buy is good at that!

The men who installed the machine were polite, friendly, efficient and did an excellent job.

Excellent speed and efficient install. Subcontractor did a good job.

The Geek Squad team delivered exceptional service installing our new washing machine. They were prompt, professional, and efficient, ensuring everything was set up perfectly. Their expertise and friendly demeanor made the experience seamless and stress-free. Highly recommend their outstanding service for hassle-free installations!

Installed the new washer perfectly and made sure everything was up and running before leaving .

So easy my installer was only there a minute and my set was ready to tock and roll!

Very fast install and friendly employee! We are thankful that we didn’t have to do it.

Bought unit as a set on sale and did BB install and haul away old ins. BB had units to 2nd floor Apt installed in 45 minutes include removal of old. Total package great deal!!!

Good and very professional tech, installing the washer was a very good experience.

I wanted my new LG washer installed properly, so I added the service to my purchase. Totally worth it. The installers were professional, polite, and very efficient. I think they were here for about 20 minutes, max. Really good service that I highly recommend.

Best buy installation team are the most knowledgeable and professional I've had the pleasure to have appliances installed. I received a call days prior to the appointment to verify that I had lg washer stand and if I needed new water supply lines. Didn't give it much thought before then and grateful for their recommendations. Had enough time to get a new pedistal and they brought new braided steel water lines which are more durable that the older rubber ones. Installation was quick, easy, and painless. After the installation the lead technician demonstrated the operation of the washer and pointed out the manual and website for any questions. Great experience.

Our new washer was installed in record time. After installation and before leaving all things checked out to be working.

The washer works great. The inside is so large. No complains at all.