Customer Ratings & Reviews

This is an essential service to make sure everything is correct.

The service was pretty good and fast, they are gentle and professional

washer is great, it washes 5 of my normal loads in just 2 cycles. its big and it spin dries clothes great

Very quiet washer and dryer and works great. Very happy with my purchase. I had best buy stack it and the delivery team were terrific. They took away my old separate washer and dryer and set everything up. Super happy I used Best Buy.

Great installation. The guys were efficient and effective.

They use a little time to installed. Very efficient and fast

The first delivery went fine, but we had to send the washing machine back right away as it was making weird loud noises. They (Best Buy) quickly ordered and replaced it with the current one which is quiet and works great. The crew who removed defective one and installed replacement unit were very friendly, fast and neat. Well done.

Best Buy is excellent for service. Bought new washer - it was delivered and installed. After first use - with setting on cold - clothes came out steaming hot. Checked connection labels and cold and hot hooked up correctly. Called person that sold it to me and he had someone out at my earliest convenience. He said if they couldn’t fix would take and they would deliver a new one. They discovered hot/cold was labeled incorrectly at new house I bought. They reversed and it works perfectly. I was amazed at how quickly Best Buy responded and helped and that they asked me for a convenient time to come back rather than only giving me their options.

They did great job, they were in and out very fast !

The service people were great and helped us install the washer right away in less than 10 minutes!

The delivery boys done an excellent job installing the washer. They are very polite.

The Best Buy delivery and installation team provide outstanding customer service support for removal and installation of washer and dryer. They arrived on time and complete the removal and installation of washer, dryer and pedestals in less than and hour and half. Their professionalism was excellent and expertise on installing the product were great. I would recommend that team for their excellence in. Job well done and I am very happy with my purchase and installation. I will recommend Best Buy’s to all my family and friends.

Love my new washer! Very easy to use. So quiet . Love it when it reminds me that the wash is over on my phone.

Love my new washer!!!!!! Really enjoy all the options available for different soiled items. Installation was a breeze and took hardly any time at all! I highly recommend this washer!!!!!! The quick wash cycle is my favorite for washing slightly soiled items and getting them dried quickly. Everyone seems to find new items that need washing so they can have a turn using the new washer. After going seven weeks with no washer, my husband is saying “happy wife, happy life and spouse.”

washer install went great. arrived on time and cleaned up after Unfortunately, we realized several weeks later that water hose corrections had been reversed, I can fix myself but need help moving machine. I just use hot selection for cold

Very good quality professional installation recommended

Install was great. They showed me that the washer was leveled and gave me a quick overview on how it worked. They even ran it through a quick rinse/spin cycle to make sure it was working properly

Staff was very friendly! Set us was quick and easy and they tested the washer and gave a crash course in how to use

Works just as expected. The only problem I had was that my house is old with tight doorways and hallways. It was a little touch and go whether or not it was going to be moved through the doorways into the basement. At one point the delivery guys said they wouldn’t take it to the basement.

The install company was excellent. Professional, on time and did a quick install. I'd use them again.