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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29343 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 29,343 reviews
  • Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    SDFOPKS Reviews Washer Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I stated in my review of the Maytag washing machine itself, the delivery tech said he could not check if it was level front to back, only side to side, because the top deck of the washer is slanted. Since using the washer, we are surprised how much it wobbles and how loud it is, and suspect that it is not level. I would like to have someone check it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were planning on installing the washer ourselves, but the delivery men were so wonderful and nice they hooked it up for us. Took only a couple minutes. This was the best delivery experience we have ever had. Very quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of my new LG Washer was a breeze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a breeze. The installers made it a worry-free experience and had an organized system, they were professional kind and polite. They were informative and patient with my questions and any concerns that I had. They hauled off the old washer and made it an enjoyable experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    GREAT GUYS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These poor young men lugged my old washer away and installed the new one on what was possibly the hottest day of the year! They were polite, efficient and a lot faster than I expected. No problems with the installation at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Honest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received basic installation with my washer purchase but what I received was excellent customer service! I scheduled the appointment at noon to 2:00pm but I received a call at around 10:00 am. To ask if I could take delivery earlier do to some afternoon product delays. I was glad to receive that call and I quickly accepted early delivery, they were there in 20 minutes, I asked all kinds of questions and they were very knowledgeable and polite. I asked if they could run a quick cycle to make sure the washer worked and that there were no water leaks while cycle was going I asked if they could take my old washer up to my garage and they did, I am grateful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Such an easy process!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two fellows who delivered and installed our washer and dryer did an excellent job. They were quick and effecient, neat and clean. Explained things as they went along. Very careful of our wood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were knowledgeable and walked me through the process. I appreciated that a lot!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Delivery of washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery personnel were professional and courteous. Quickly removed old washer and placed new one in the space provided. Personnel were familiar with product and explained use of washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service was great and this isnt the 1st time I've used it. The men are very efficient and helpful. Great communication before arrival

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a good job installing, quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery experience!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that delivered and installed the washer/dryer combo were friendly, efficient, and respectful of property. They hauled away the old set and gave me a chance to clean the area before setting up the new set. They clearly were experienced at setting up the washer, dryer, and pedestal washer. They cleaned up all the packaging trash from the new set.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team did a great job installing our new washer and dryer. They were quick and knowledgeable. We have had no issues. They even removed the closet doors for us so the units would fit!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Leveling

    Rated 3 out of 5 stars

    Installers were friendly and got the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation looked pretty good. It would have been nice to have been told thank you for moving the existing washer and dryer out into the garage for them to make installation quicker. I had to level washer up a little better after they left. They removed packaging at our garage with the door up which made since. However they didn't contain all of the packaging material so my garage was full of pieces of plastic and pieces of Styrofoam so I had to clean up my driveway and garage after they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Awesome Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody and his helper did an Awesome job of installing my washer and dryer They took the time to answer my questions and concerns They did a fine job and were quick about it

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Best buy delivery and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker's from Best buy on time very polite installed my washer and dryer quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Washer installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer install went very well. Our new washer was up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional, prompt, and courteous!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew actually arrived a little earlier than the target appointment, which was just fine. They very quickly removed the old appliances, allowed my housekeeper to clean up the area under and behind the machines, and got the new equipment up and running without damaging anything or complaining. I couldn't have asked for a smootherer installation experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys provided excellent service! They were very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Install Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good things about our washer and dryer install. The two man crew showed up well within our promised time, which is always a plus. We had the units installed into a new home. They were very respectful of our space taking extra care to not scuff any doors, walls, etc. They took time to explain necessary things and test ran both systems for functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Very quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with my washing machine installation. I did not have an old machine for them to remove, but they were in and out very quickly while still doing a test cycle to ensure the machine functioned properly.

    I would recommend this to a friend