Customer Ratings & Reviews

The guys was excellent on time and very on point what problem I was having

The installation was excellent, on time and the employees was very professional.

The guys were great. Installation was fast and done well. They are very efficient as well as good at what they do!

Great service, quick easy friendly assistance. Seamless effort to install.

There were so issues with my power and water line. The gentleman returned after initial install to double check on everything

Installation was performed by the Oklahoma City office ... they did an awesome job and answered all questions I had.

Delivery team did a good job with all including the install without a hitch. Quick, professional and courteous.

Delivery was fast and efficient...tested washer to make sure all was well before they left.

Very easy to install by professionals. Took old machine way without issue

The Geek Squad came right on time and was able to install our washer in under 5 mins. They were gone before I even knew it!

Installation was quick. Installers were professional, thorough, and knowledgeable.

Geek squad did a great job! It did not take long at all and they were on time!

Arrived within the 4 hour window given. New one installed and old one hauled away in less than an hour. Too easy for me!

Delivery and installation was quick and efficient. Very professional staff

The guys were very pleasant. On time and did everything correct. Even took old machine away fo $14.99. Loved that.

new washing machine got delivered, installed, and tested - works great - no complaints !

Good connectivity. No issues observed. Solves the purpose.

Was totally pleased with the installation process. Appointment made, washer arrived on time was professionally installed.

The gentlemen who installed our washing machine, were EXCELLENT!!!!!

Overall, this product works great. However, GEEK SQUAD (Guys #1) service was horrible! I purchased this product 12/3/2020 to be installed 1/16/21. The installers showed up 1/16/21 and told me it couldn't be installed where the hook up was. As I was already having the stress of moving I wasn't in the mood to argue and just had GEEK SQUAD (Guys #1) take it back and I would reschedule. They called around 5PM and I rescheduled for 1/30/21 and the same guys showed up. The one installer was nice the other was extremely rude and blocked my neighbors car in and when asked to move the truck he moved the truck with MY DRYER on the back of it. Thankfully it didn't fall. As they installed the washer correctly I was happy. They told me they COULDN'T use the stacking kit so they were wanting to stack the dryer on top of the washer with no stacking kit. So they took the stacking kit back. The dryer could not be hooked up and had to be sent a replacement. They informed me that my 240 outlet was out. However, it was not out they had the dryer wired incorrectly. When they plugged it in it blew the outlet. They never took down my dryer I had to take it down myself so my maintenance could fix the outlet. I called and ask for new people to install my new dryer on 2/13/2021. On 2/13/2021 GEEK GUYS (GUYS #2) showed up with the new dryer and they asked where our stacking kit was I explained the other guys took it back. They asked why. I told them the reasoning and had my partner go get another one while the guys contacted their supervisor as they explained to me they could not install without a stacking kit. We had a snow storm coming in and they told me I could probably get it installed 2/15/21 but I asked if they had time could they swing back by and install. They said they would try. I was able to do it on my own with help from my partner. After they spoke with their supervisor and told him our difficulties installing he did contact me and sent me a $50 gift card. That is all I received and an apology. I am not sure I will ever use their service again. This was over a 2.5 month process as if moving isn't stressful enough. But if it was based on the second guys (guys #2) the rating would be much higher.