Customer Ratings & Reviews

They did a great job on the install. Very professional and they took the extra time to make sure they didn't hit any walls or doors. My only gripe is they hooked up the hot/cold hoses backwards. I still recommend, out of everything that could have gone wrong im happy that was it.

I received basic installation with my washer purchase but what I received was excellent customer service! I scheduled the appointment at noon to 2:00pm but I received a call at around 10:00 am. To ask if I could take delivery earlier do to some afternoon product delays. I was glad to receive that call and I quickly accepted early delivery, they were there in 20 minutes, I asked all kinds of questions and they were very knowledgeable and polite. I asked if they could run a quick cycle to make sure the washer worked and that there were no water leaks while cycle was going I asked if they could take my old washer up to my garage and they did, I am grateful.

Very pleased with the installation. The installers arrive on time, were quick, efficient, and courtious.

Delivery personnel were professional and courteous. Quickly removed old washer and placed new one in the space provided. Personnel were familiar with product and explained use of washer.

Everything was timely and went smooth. Install guys were polite, efficient and did a great job!

Cody and his helper did an Awesome job of installing my washer and dryer They took the time to answer my questions and concerns They did a fine job and were quick about it

These poor young men lugged my old washer away and installed the new one on what was possibly the hottest day of the year! They were polite, efficient and a lot faster than I expected. No problems with the installation at all.

The two fellows who delivered and installed our washer and dryer did an excellent job. They were quick and effecient, neat and clean. Explained things as they went along. Very careful of our wood floors.

We were planning on installing the washer ourselves, but the delivery men were so wonderful and nice they hooked it up for us. Took only a couple minutes. This was the best delivery experience we have ever had. Very quick and efficient.

The delivery and installation people were very nice and skilled, but they left a lot of mess.

The Best Buy team did a great job installing our new washer and dryer. They were quick and knowledgeable. We have had no issues. They even removed the closet doors for us so the units would fit!

Everything was installed very well, checked for leaks, leveled the unit, ran several cycles to test water flow and removal. Removed all containers and cushioning materials. Came right on time. Good communications.

The install was perfect! The line installed allowed the dryer to running more efficiently and the customer service was amazing!

Excellent experience with our washer/dryer install. The two installers arrived within the expected window. They were friendly and pleasant to work with. I asked for a few minutes to clean the area after the old appliances were removed and they graciously accomodated me. Appliances were installed and I was given a brief overview. Based on my overall experience with Best Buy I will return for other major appliance purchases.

Knowledgeable tech Installed it in less than 30 Will recomand

Delivery and installation went very smoothly. Tyron and Kenny were very efficient, courteous, and careful. They put down a blanket to protect the tile floor, carefully removed the washer being replaced, cleaned up the small amount water leaked and professionally installed and tested the new machine. Tyron went over the basic operation of the washer and made sure we were satisfied with the delivery and installation, which we were. Kudos to both men on their courtesy and professionalism.

Installation looked pretty good. It would have been nice to have been told thank you for moving the existing washer and dryer out into the garage for them to make installation quicker. I had to level washer up a little better after they left. They removed packaging at our garage with the door up which made since. However they didn't contain all of the packaging material so my garage was full of pieces of plastic and pieces of Styrofoam so I had to clean up my driveway and garage after they left.

The two individuals who handled our installation were excellent. Kept us advised of when they would arrive and were quick, thorough and courteous. Handled the washer and dryer with care and left the install area spotless.

The washer installation process was smooth and hassle-free. The included instructions were clear and easy to follow, making setup a breeze. Its efficient water usage and variety of wash cycles cater to different laundry needs. The sleek design adds a touch of sophistication to my laundry room. With its quiet operation and effective cleaning performance, this washer proves to be a valuable addition to my household.

Thoughtful and efficient delivery and installation