Customer Ratings & Reviews

The two gentlemen that showed up to install the new washer and dryer that my wife purchased earlier in the week, arrived on time, were professional and very courteous. They quickly removed the old units and installed the new ones. They tested each unit and then explained, what was done and demonstrated how each unit worked. While they did remove the old units, there was an extra service charge (paid at time of purchase). This was worth it because it saved me time and energy; I didn’t have to figure out how best to discard the old units. While I could have installed each unit myself, I couldn’t have done it as quickly as the Best Buy team did. Overall, very pleased. I highly recommend...

Work great Love the washer Great color. Big tub.

The service was fast and clean. No problems in timing when arrived. Went straight to work and got the job done in a matter of minutes.

Installation went perfectly - great communication, on time delivery, clean and fast installation, excellent overall!

guys bring the washer did good job installing with no damage to anything and no mess

They replaced the washing machine with no problems at all. They were very efficient and very nice.i will buy all of my appliances from Best Buy. Thanks

The Best Buy delivery guys were punctual and professional. They hauled off t he old washer and installed the new washer quickly. They really did a great job.

The installers were courteous, quick and efficent.

Guys were fast and generally polite. We had an existing washer and did not pay for haul away, and thought they could move the old washer 10 ft to the garage - they initially seemed to say that was haul away which we did not buy. They went ahead and moved it but that was unclear when we were ordering. I felt bad and didn’t want them to think we were trying to rip anyone off. We tipped them for the effort.

Love my new washer and dryer. Quiet yet fits enough in there. High quality and most importantly you can’t hear it.

Very courteous and pleasant delivery guys came and did the install. All they are allowed to do is swap out but they did an outstanding job. They also pointed out that the waste water pipe was clogged instead of just hooking it up and leaving. They alerted me to the problem so that I was able to get a licenesed plumber to fix it. I keep coming back to Best Buy because your people - all of them, are so good. No job is too menial to do a good job.

Easy washer to use it has great function. The best one in a long time of having a washer.excellent . I can’t wait to use it and there’s a melody at the end of the wash.

I loved the email check off list you sent. To make sure everything went smoothly. The delivery team was awesome. The team came into my laundry room disconnected my washer hauled it away. Installed the new one, made sure it worked and if I was happy. Best service a BIG thank you

Jerrod worked fast, and carefully installed the 100+ pound machine into my home In less than 5 minutes.

Gentleman who installed my worship was very nice and very informative and I could tell I knew exactly what he was doing.

Nice washing machine that is not to loud and with good capacity

Couple of guys from Best Buy came to the house and brought my new washing machine, they were quick and efficient, they did an awesome job, no problems whatsoever.

Friendly guys showed up on time very courteous installed in a quick timely manner would recommend. PS This was the geek squad They are always good. But when you get these third-party contractors it all goes downhill

Installers made sure everything was set to specifications and were efficient. Completed the install in 15 minutes.

These tools come in very handy to do the job professionally