Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29344 reviews
(29,344 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Washer install
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the washer delivered and stacked for use. Great service quick
I would recommend this to a friend - Cons mentioned:Leveling
Rated 4 out of 5 stars
Installed well and was very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and helpful, had to be reminded to level
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was great! They were very quick but thorough. Thank you!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no problem with my washer and I believe getting this new helped
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product highly recommended, excellent price-value
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Washer install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was ahead of schedule. Set up was done in a timely manner so I'm happy with the experience
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
easy installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great easy installation. No problems with plumbing and electrical.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Install AAA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install was quick and well done. No problems with washer or dryer not being level so that’s great.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great team
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was AWESOME. They were safe and neat on the job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation crew is always good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys have been to my house before. They do a good job checking everything before they leave. Thanks
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 1 out of 5 stars
Dirty Work Clothes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, on January 14, 2023 we were supposed to get our washer and dryer installed but to our surprise the only thing that got delivered was the accessories for the washer and dryer. No washer and dryer were on the delivery list. So, we went to the store in Snellville Georgia to inquire to what had happen with the order. The order had been canceled according to the associate at the store. After getting everything reordered and getting another delivery and install date, we left the store exhausted because we have to rework our schedules now. January 25, 2023 two young men came to deliver and install the washer and dryer. they were very unprofessional, let trash blow in the neighbors yard and connected the electrical cord wrong on the dryer which tripped the breaker and the pedestal was damaged. Now, I'm not happy because we have been without a washer and dryer for approximately 3 weeks now. I spoke with an associate on the phone but they couldn't do anything that evening but I can call the next morning to set up another appointment. I made the appointment the next day and on January 28, 2023, two men can in, very professional and completed the install with NO issues and took the trash that the last installers left. They checked the washer and dryer operation before leaving. FINALLY, I can use my washer and dryer.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Two thumbs up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed by The Best Buy Team. Best to leave it to professionals.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys came and hooked up the new washer and dryer, no problems.. and they hauled away the old stuff.. thx
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy! Works great and leaves everything super clean
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, thorough and polite. Would use them for any service from Best Buy.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung washer, ease of use and efficiency.
I would recommend this to a friend Rated 5 out of 5 stars
My installers have been amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The caliber of installer that has come to the house has been fantastic. Great communication, punctual, and beyond courteous. Not to mention, the work has been spot on with great respect for the home. This has been one of the main reasons we continue to purchase from Best Buy, the trusted install and service folks that we have had. As a note, we have had Edward out for two separate installs and he is just the best. Keep up the good work.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installers Thanks
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed my washer with ease and quickness. Much appreciate it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent help with installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation completed by Best Buy. No issues so far. It’s excellent
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a standard install and delivery and all went well.
I would recommend this to a friend