Customer Ratings & Reviews

Thoughtful and efficient delivery and installation

The techs were extremely quick, not rushed but thorough and very knowledgeable. The set up took less than 15 mins from start to finish.

Very quick and confident installation. We also appreciated the friendly conversation.

The installation was fast, clean and there were no leaks. The installers adjusted one front leg to stop the machine from wobbling (good) but then left it about 1/2 bubble from level and the washtub not centered in the opening (bad). I had to pull out the machine and adjust the back legs to get the washtub centered (level) after they left. Speed is good, but I more fully appreciate attention to detail.

Our installer was very friendly and efficient. Came on time and had it installed and tested it in no time.

Install went great. The guys showed up on time and installed it in under 20 minutes. Didnt damage my walls either. Well worth the money to deliver and install. Sad they arent FREE to deliver/install but the time saved and back pain saved is worth it.

Washer install was quick. My only issue is that the installer didn’t leave the accessories that came with the washer. I think they should have a checklist of things to leave behind with the customer.

Overall, I am pleased with this washer. I was somewhat surprised that it does not have a dispenser or drawer or basket in which to pour the detergent. It appears that oneis supposed to just pour it in the tub and then add the articles to be washed, or vice versa. Then it is a crap shoot as to whether or not you have enough detergent since it locks in place as it fills up w/water. I haven't had a new washer since 1983 and am not used to the new machines, however, I do not care for this feature. Putting my clothes on top of or directly underneath the detergent is not a good idea. I don't like yes or no questions as to whether or not I would recommend this machine. It is far better than no washer. I will check Yes, reluctantly since it performs satisfactorily.

Easy washer to use it has great function. The best one in a long time of having a washer.excellent . I can’t wait to use it and there’s a melody at the end of the wash.

Washer and dryer installation both went fast and accurate no problems .

Installers were very professional, quick snd knowledgeable. They arrived early after sending me a notification.

The team is professional in work and the job is done with required quick and efficiency.

The installation team was very efficient. They came on time and finished the job without any negative experience. they were very knowledgeable and provided guidance on all queries we had. they took care of the old hauling with ease.

Installation went off without a hitch. Guys were in and out quickly and even gave me a small tutorial!

I'm very happy with the efficiency, knowledge, professionalism, and speed in which my new washer and dryer were installed. Back in 2016 when I purchased a brand new Samsung washer and dryer from Home Depot, those delivery guys couldn't do anything but deliver. Today in 2023, Best Buy truly delivered and installed!

The 2 young men who installed the washer were quick and very careful. They ran a short cycle to show us how to use the machine.

They replaced the washing machine with no problems at all. They were very efficient and very nice.i will buy all of my appliances from Best Buy. Thanks

The two specialists from the Geek Squad arrived on time and even called 1/2 hour before arrival to make certain I was ready for their delivery. They were competent, personable, clean, efficient, and friendly. They took away my old washer and installed my new washer within minutes. Together we inspected the new washer to make certain that it met with my approval then they proceeded to show me how it functioned. We ran a test cycle which is recommended by the manufacturer and they checked their installation for leaks. It was a great experience and I would welcome these professionals into my home anytime.

they installed everything with lots of knowledge I love my washer and dryer

The two men who came in installed my washer and dryer quickly