Customer Ratings & Reviews

My washer was installed in 5 minutes with no issues and zip tied so lines are not hanging everywhere. I have had no issues and no leaks!

Had no complaints until the very end. Unit was installed correctly and has worked perfectly since install. Every care was taken to insure neither the unit nor my property was damaged during install. However, upon leaving I noticed TONS of styrofoam pieces all over my driveway. I appreciated that they unwrapped they unit in the truck, but didn’t appreciate having to haul out my shop vac to clean up after them. Not very professional.

The washer installation went very smoothly. The installers arrived on time, as scheduled. They were very efficient and knowledgeable.

Very professional and quick installation. Everything problem free!

Overall, I am pleased with this washer. I was somewhat surprised that it does not have a dispenser or drawer or basket in which to pour the detergent. It appears that oneis supposed to just pour it in the tub and then add the articles to be washed, or vice versa. Then it is a crap shoot as to whether or not you have enough detergent since it locks in place as it fills up w/water. I haven't had a new washer since 1983 and am not used to the new machines, however, I do not care for this feature. Putting my clothes on top of or directly underneath the detergent is not a good idea. I don't like yes or no questions as to whether or not I would recommend this machine. It is far better than no washer. I will check Yes, reluctantly since it performs satisfactorily.

Fast, informative, professional and it works great!

The guys were on time, helpful, courteous, and quick. Pretty on the spot. I do hate that I can't call my local store anymore, but have to go through the national operators. Also it took some effort to get the credit for the item they did not have in stock. So I would give 5 stars, but giving 4 because of these two issues. BestBuy should let us cal our local stores again!

The best buy staff did a great job with the installation. They came on time and let us know before they arrive about the installation visit.

The install company was excellent. Professional, on time and did a quick install. I'd use them again.

This high efficiency washer cleans clothes very well, but the wash cycles are much longer than a traditional top-load washer (hour plus). It's fairly quiet, automatically senses water levels, allows for a deep water wash, which doesn't fill the tub, but I always use this setting. People giving reviews complaining about having to repeatedly push the electronic start button are pushing too hard--it only needs a light touch. Best Buy installers did a great job. Make sure to read the directions before using.

Very quick and good installation. Installers were very professional and handed the washer dryer to the basement with no scratches to walls etc. They also helped dispose the old washer dryer.

VERY EASY GOING, NICE AND FRIENDLY. EVERYTHING WENT SMOOTH AND FAST. VERY KNOWLEDGEABLE.

The guys installed it and didn’t even get water everywhere like my husband did taking the old washer out!

Very happy with the install crew and whole process. They were on time, professional, and did a phenomenal job !

Swashing machine was an awesome purchase. I love that it is a smart wausher, and lets my cell phone know when my load is finished.So we're not tying up the load for other users.

The installer was fast, efficient, friendly and courteous with the removal of the old washer and replacement of the new one. Thank you!

The company that best buy is associated with to do the installation are great I have actually had the same to guys install my dryer and fridge that I purchased as well, they do fast clean sufficent work.

Good value with a convenient towel bar handle. Very quiet in all cycles. Cleans great even baked on food. Holds more dishes than my last Whirl pool,wich lasted over 20 years.

I would hire them again They installed the washing machine they answered all my questions very nice can’t say enough about feeling safe they make sure it worked before they left they tell you call us if you have any problem and they meant it because I did have to call them and they came right out the very next day They installed the washing machine they answered all my questions very nice can’t say enough about feeling safe they make sure it worked before they left they tell you call us if you have any problem and they meant it because I did have to call them and they came right out the very next day

We have a two floor home with washer and dryer upstairs and a turn in the stairs. The installers were friendly and did a great job. They did not damage anything. Thank you!