Customer Ratings & Reviews

This swap out on the non-working washer was perfect. The installer was polite and fast. He used safety guidelines. No problems!

Appreciate receiving great communication prior to install, including phone contact with close ETA. Installers wore masks while in our home (not done with other deliveries inside). Impressive navigation of narrow pathway with heavy washer removal and delivery. Showed operation of washer and level status. Sadly, we are returning and replacing belt driven washer for direct drive replacement for quieter machine. Hope for the same installers with replacement.

They know what theyre doing. Fast installation without judgement

Love this washer, with its large tub, no agitator, and wi fI signal to my phone when a cycle is finished, but it arrived with a water leak. After 2 more visits from a technician, it’s working perfectly. Honestly, 2 more visits? That being said, I am completely happy with the politeness of the techs, the delivery service (although the techs said someone would call us to set up an appt and I had to call them to schedule it), and the quality of this washer.

The two Installers called ahead of arriving, & were right within their Time Window. They took excellent care with everything, including the need to disconnect my existing Dryer (then RE-connect it) in order to get the washer moved in its niche in a Laundry Closet, which was blocked by my granite counters from directly moving it in (without first moving the Dryer). Some places, like Home Depot, won't do this at all; others, like Sears, charge more for everything needed (like Washer hoses, & "Relocate Existing Appliance").

Delivery and installation went very smoothly and the team was friendly and professional.

Excellent service, done quickly and without any problems

My washer was installed correctly and efficiently. Unfortunately, the dryer which should have been installed at the same time was defective and did not work. The installers set up a new appointment for me but that appointment was cancelled shortly before the end of the window they set. I will not have the dryer until late September.

The delivery guys showed up on time and installed the new washer quickly and professionally. removing the old one at the same time.

The technician came on time and are very courteous. Taylor it was installed e new washer and place it on top of the pedestal.

Installation was great! The installers were friendly and respectful and knowledgeable. They explained everything I needed to know and I was very happy.

Install was great. They were careful and made sure it worked and showed me a new feature on the washer.

We love it! This is far better that we expected. We highly recommend it.

Excellent service! I really appreciate the care and concern that was given.

Great guys and true professionals. It couldn't have gone smoother. They took the time to give us an overview of the unit and Best Buy is always our go too. We purchased the matching dryer yesterday and hope the same delivery team brings it out.

I love my washer. Very quiet and can hold a huge load of clothes.

I've had no issues since having this washer installed, the workers looked like they had done similar work many times and did the job in good time and left the area clean.

Everything went smoothly, even after delivering the washer and discovered that the waterline knobs had to be replaced.We had a plumber come and replaced them. Then two different service people came two days later to install. All four men were very good in doing their jobs. Very pleased with my new washer.

the second pair of installers were great. Very fast and efficient workers. Cleaned up all packing material and took it away.

I like this washing machine. It is my first washer without an agitator. Pretty nice product. Works good and is not noisey.