Customer Ratings & Reviews

The delivery team was very careful with the unpacking of the washer and in bringing the washer into the house. They tested the washer to make sure it was properly working before leaving.

Thank you for adding this to my order for free. New

Best Buy techs were very professional, excellent communication. Worked clean and made sure to answer any questions we had.

I was very satisfied with this service until I realized that they left a huge mark on my wall where they scraped the washer against it. There is a giant black line on my light walls from it. Scraped the paint right off.

Delivery was as planned. They called night before to give us time frame for the next day. Called next day to let us know how far out they were from delivering two different times. Delivered within time frame and set up. Ran cycle to rinse washer, asked if we had any questions.

This product is very durable and reliable. It is easy to use easy to clean.  It is useful every day, and it helps with daily living

The Best Buy/ Geek Squad guys were great during our washer install! They handle the items with care and were very respectful of our home.

These guys did an awesome job installing the washing machine. It was a really tight fit because of the dog shower we had. When I say tight fit I mean it. They got it in and installed with no hitting walls or even scratching the machine. Definitely recommend delivery and install.

Very Happy with this only one problem the guys started the washer and told me to let it go and it would be ready to go problem was they never turned water back on . easy fix

The crew that came to install the washer was very efficient and careful with all the surroundings of the installation area. They clean completely the washing machine from all protective layers and information stickers

Had a problem with the hoses I was forced to buy with this installation, but all's well that ends well. The washing machine installation was done fairly quickly and efficiently.

Installed my washer onthe day of delivery. Overall, good service. Just the window of wait time is abig long.

The installers were really quick and obviously knew exactly what they were doing with this machine. I really appreciated the care they took bringing the washer into the house and not hitting the doors or walls with it.

Ontime Answered all my questions Professionally done And cleaned well

These guys we see as heroic pros, carrying a large washer up 2 flights of steps., with only a strap between them. What a great job! And how courteous and respectful. Super experience!

The Best Buy associates were courteous and careful during the washer install process. I highly recommend Best Buy for this service!

very good and faster service ,thank you ,recomended

Very professional!! Thank you so much agent Jorge. I hope to see these guys again next time I buy appliances from Best Buy.

Guys came in carried the washer without any problem. they did not hit any walls or drag it on the floor. Then install the cables and vents with no issue ( they probably install 10-15 every day so they know what they are doing).

absolutely perfect service. The first two machines emitted a VERY annoying noise when running. So THREE installs went perfectly.