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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29344 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 904 Showing 18,061-18,080 of 29,344 reviews
  • Rated 5 out of 5 stars

    Kind, courteous delivery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who delivered our appliances were nice and efficient. We didn't have them hook everything up, because there was work going on, but they put them exactly where we wanted them in the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please get it installed from the guys from Best Buy . If it doesn’t work they can haul it back to the warehouse , also they do 20 plus installs a day . My dryer and washer was installed , removed and tested within an hour .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd time was a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that brought the 3rd washer to me was fantastic. They made sure everything worked and they made a call to get authorization to remove and take the one that didn’t work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians were very knowledgeable, professional, and hard workers. They were masters at their craft !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reliable job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came as expected and let me know when they would be here. Also mentioned a problem that I needed to have my apartment look at. Didn’t complain about the three flights of stairs but moved quickly and efficiently and very friendly about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered my washer and dryer were great. They delivered the day after Thanksgiving. They were quick and very friendly. I'm sure they had lots of deliveries left, but they still took the time to show me how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Delivery person was unable to remove the old appliance, it’s still sitting on my back porch. They couldn’t turn it on the steps. Now what.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team called ahead to confirm appointment and again to confirm timeframe. They were very professional. Took the time to properly level the machine and explain/test operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did what needed to be done. Workers were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Best Buy delivery people called twice before arriving, arrived on time and went right to work. They were very professional, offered alternatives, and had a needed accessory in the truck (that we could purchase right then.) Excellent service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Careless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers switched the hot and cold water. Had to pull washer out, investigate and correct. Hot and cold were clearly marked on back of washer. And we paid for this? I obviously washed COLD loads in HOT water until I figured it out. Not good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 2 out of 5 stars

    Washer install fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went well until it was discovered they did not have the right size pliers. Spent 30 min looking through my own tools. I shouldnt be paying and using my own tools. Still mot level.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geeat Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation personnel were great. They were on time and did a great job. I'd love to use them for other project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had both the washer and stacked dryer installed by Best Yet Installations - Rick H. and Joe T. - who were fantastic. Very efficient and personable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many issues getting this installed, original appointment they didn't bring correct order, subsequent appointment showed up at wrong address then cancelled, took several months to get eventually installed. Too many other issues to mention specifically, two stars only because it eventually was installed, other-wise only one. This was all done remotely for my 90 year old mother who had one leg amputated. Would not recommend and will not use this service in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to the Delivery Guys

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some hiccups about the delivery, the men who delivered the washer were great. They installed the washer within 15 minutes and had it up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery folks worked so hard on a really hot day. The delivery is on time and fast. Although my washer was accidentally dented, but they gave me 10% off. And I wouldn't care as long as the washer is fully functional. So overall, I am pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous and knowledgeable.They gave clear instructions and demonstration of its use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Clothes Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was delivered when promised.The delivery men were very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer delivery and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery personnel were very professional, on time and efficient in their installation of the new washer.

    I would recommend this to a friend