Customer Ratings & Reviews
- SKU:
- 5246401
Customer reviews
Rating 4.4 out of 5 stars with 29344 reviews
(29,344 customer reviews)Rating by feature
- Service4.4
Rating 4.4 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men doing the installation couldn't have been more professional and helpful. They went well beyond what they had to do to make sure we were happy with the product.
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how large the capacity is for a family of five !
I would recommend this to a friendRated 5 out of 5 stars
Great Crew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men were great. They were well trained, knowledgeable, careful, helpful and friendly. They can come back to my hose any time.
I would recommend this to a friendRated 5 out of 5 stars
Great installation crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys that installed our washing machine was by far the best, most professional crew we have had for any appliance. The were prompt, pleasant, explained each step in detail, and made us feel valued as customers.
I would recommend this to a friendRated 5 out of 5 stars
Super Delivery Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was prompt and very efficient.They were polite and made sure they cleaned up everything after the install.
I would recommend this to a friendRated 5 out of 5 stars
Excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys called ahead and arrived on time. Came in and removed the old washer and then installed the new machine. They carried it in such a way that the washer did not touch our brand new wood floors. Very personable too!
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that delivered and installed my washer were on time, knowledgeable and so nice. They went over all the basics with me to operate my new machine. They called ahead and ran it through the cycle.
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't hand up using this option but I'm sure they would have done a great job bc I have used them before.
I would recommend this to a friendRated 4 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job in putting my machines on the right place they had a good actitud and helping all the time.
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technician showed up on time, was polite and efficient. Explained operation of product
I would recommend this to a friendRated 5 out of 5 stars
Well experienced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents arrived quite on time, and all installations was done properly and timely. They walked me through the basic functions on how to operate the machine, and they made sure the machine was working before they left.
I would recommend this to a friendRated 5 out of 5 stars
Pro
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got our appliance it was in the area is clean he reassembled and took out the old before we know what was going on I was on my way washing.
I would recommend this to a friendRated 5 out of 5 stars
Great Installation Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers communicated well, were very polite and efficient with the installation. I am very happy with the service.
I would recommend this to a friendRated 4 out of 5 stars
Ontime and Friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They called in advance to notify me when they would arrive and they were on time. They were friendly and took good care of the units during installation.
I would recommend this to a friendRated 5 out of 5 stars
The installers were great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers arrived on schedule they carefully unloaded the washer and dryer and removed all the packing. They took great care when bringing the items inside the home. The explained how to use the new equipment.
I would recommend this to a friend- Cons mentioned:Hose connection
Rated 2 out of 5 stars
FlexWash installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did not connect the hot and cold water hose correctly and I ruined a sweater that I set for cold wash but instead it washed in very hot water. The machine displayed an error code but my sweater was ruined. The hoses are clearly marked so this is a mistake that should not have happened.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Great delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick, professional, knowledgeable, and courteous staff
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our delivery and set up team was very professional and courteous!!! They were careful with our home and the product they were setting up. Outstanding service!!!
I would recommend this to a friendRated 4 out of 5 stars
Wash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Just. Complicated. Because. I wasn't watching
I would recommend this to a friendRated 5 out of 5 stars
LG Washer/Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG! We Love Our Set.. The washer and dryer are quality items. They both have at least 10 different settings that's needed for just about anything you'll need. Glad we made this purchase. Kris
I would recommend this to a friend