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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29344 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 951 Showing 19,001-19,020 of 29,344 reviews
  • Rated 5 out of 5 stars

    Installment person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was really nice and know what they were doing and after they was finished they showed you what they have done and how what's right and what's not to do after they finish and they explain very courtesy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent machine very pleased with it energy saving

    I would recommend this to a friend
  • Cons mentioned:
    Hose connection

    Rated 2 out of 5 stars

    Best Buy switched the hot/cold hoses!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a good job delivering my appliance and cleaned up well but they switched the hot and cold hoses! Thank goodness my husband figured out why the hot water was coming out when I put only the cold water on!! and changed the hoses otherwise we would have to call best buy to come back

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 4 out of 5 stars

    Washer installation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, if you dont know how to install washer, you will like this service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Timely manner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication on time very respectful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim, our salesman is always professional and well versed. Installation by Carlos was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy guys were very nice and friendly

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guys were very nice and friendly and courteous, and they showed us a couple of helpful tips also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled small space professionally and quickly. And provided good advice on use. Wonderful attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, easy to hook up. laundry comes out clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great flexibility!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the different washing cycle options it makes is handle classes of materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the install team very knowledgeable and was able to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three well dressed and friendly men expertly installed my new washing machine. In and out in minutes. They cleaned up the area before they left too. Left no trash or boxes. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wild spin

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is no longer spinning at end of cycle and moving things off the top of it. It still sound hard but seems more stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with the Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professionals who knew exactly what they were doing. Installed the product in no time at all. Tested it and saw the working. We were impressed by their demeaner and their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation people were great, so glad i didnt have to hook up a washer for the third time in 2-3 weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really Efficient and very courteous Knowledge about how to operate and showed me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent different technicians over twice because we didn't have a tray for our new washer when they came the first time. The two technicians who came and installed the washer provided great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to get when buying a new washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Derlivery

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the great customer service i received

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to get rid of the front loaders!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow --> you can control these machines from your IPhone! Very happy with the professional delivery and install.

    I would recommend this to a friend