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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 10713 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent water quality, ease of use, and overall strong performance. They also appreciate its straightforward installation, good fit, and compatibility with specific refrigerators. While some customers find the product to be overpriced, there are generally no reported issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 10,713 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good filter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done and lasts six months just like it says! Easy to install too.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Best filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only but the Samsung filters now. The generics do not have the water pressure or taste like the Samsung. Pay more for better we quality.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Water Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use this water filter and I have not been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Filter...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best filter for my Samsung refrigerator. It's a simple install and removal of the old filter.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    I enjoy my ice maker year round

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy cubed ice year round and this filter keeps the ice cube tasting good, also I no longer buy bottled water since I have this amazing filter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Water Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very friendly and professional. And this is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product...will definitely purchase it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is recommended by Samsung for Refrigerator. It was simple to install per instructions by the Sales Tech who sold it to me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter for my Samsung refrigerator was very easy to install thanks to the salesman showing me "how to" when I bought it.Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Water Filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job it was intended for..both water and ice are particle-free

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Samsung filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We always buy the Samsung brand , once we didn’t and it didn’t work as well.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter makes the water from the fridge taste great! You can really tell the difference between filtered vs tap! Too bad they only last 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Water Filter for our Samsung Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filter for our Samsung refrigerator. Easy installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad customer service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have at lease one on my shelve. Due to one being older they would not credit me. Two Times in a row they sent me the wrong filter. Not a happy camper.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with your purchase and delivered product, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Leo Samsung

  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great fillter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand name is far better than any other generic brand. Yes the price is higher but so is the quality of the product.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The right filter for my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good filter but on the expensive side. They also don't last that long. I wish they would come up with a more economical one that lasts longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works for my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filter always available at Best Buy, which is good, because I replace every 6 months. Very east.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Love our new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Samsung refrigerator was an excellent purchase love the filters easy to change and excellent price. The Best Buy associate was very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Water Filter Replacment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great water filter replacement for my Samsung refrigerator. Fit perfect as it should. What else can I say about a replacement part!

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    great for best taste in water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacing the water filter keeps water from being contaminated by harmful contaminates and keeps that fresh from the mountain taste

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Filter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is great. Its is very expensive. I went to a cheaper version. This is great also.

    I would recommend this to a friend