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Customer reviews

Rating 4.7 out of 5 stars with 10713 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent water quality, ease of use, and overall strong performance. They also appreciate its straightforward installation, good fit, and compatibility with specific refrigerators. While some customers find the product to be overpriced, there are generally no reported issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 10,713 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best filter so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these filters since we purchased our fridge. We have had no problem with them. Darrell E

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It was Easy to install and had a Quick delivery. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd time buying this. It works great and the water taste great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's refreshing to hear that this filter is giving you the great tasting water you deserve. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works fine, but it is expensive. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Replacement Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found you have to stick with the Samsung brand filter for replacements. They last about 6 months. Filter works great and I was able to install myself. Just wish they were a little cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clean water

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install unlike other filters. We can see the clear water.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuine and works like is supposed to. No runs no drips no errors

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter works very well. We have a well and the filter takes out the iron taste. A lower price would have earned 5 stars but the price I paid is comparable to other stores.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Filters

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gonna need filters for my refrigerator. Will buy again soon.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Samsung Water Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought this water filter for my Samsung refrigerator because I thought the old one might be leaking. This new one didn't help...there was still water leaking. Fifty dollars for a filter they want you to replace every six months is ridiculous. I have R.O. water running to the refrigerator. I don't need this.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Providing top-notch products to our customers is our top priority, Surfgal. We are aware of how quickly your leaking fridge needs to be fixed.

      Outside of the refrigerator, leaks can happen, or an auto-fill water pitcher may also be leaking. We will demonstrate the steps to take to determine the source of the leak and, hopefully, prevent it from happening again.

      Leaks can occur outside of the refrigerator, or you can have an auto-fill water pitcher that is also leaking. Depending on where the leak is coming from, we will show you what steps to take to find the cause and hopefully keep it from happening again.

      Water leaks in a Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter

      How to prevent and stop water leaks from your refrigerator:
      https://www.youtube.com/watch?v=uU6XADBosVo

      For additional information, you may check out these links about "Replace the water filter in your Samsung refrigerator":
      https://www.samsung.com/us/support/answer/ANS00060149/
      https://www.youtube.com/watch?v=okAfV86M0iw

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145395110, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fresh tasting water and ice. Actually lasts longer than the stated six months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    For basic french door models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite easy to install. Perfect for what I needed. These filters are for basic models.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Filter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation. Ordered plenty of times without any issues.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's refreshing to hear that this filter is giving you great tasting water. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have ice at the house for any beverage.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the OEM brand, but for the price try the off brand one. I switched to the BBuy brand for half the price. Works well!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s expensive but thankfully only needs to be bought 2 times a year

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great filter for Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and works wonderfully for our refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Great tasting water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been drinking water that has been filtered by this Samsung water filter for about 2 months now. Very good tasting water, no odd tastes or smell. Very satisfied with this filter.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter works as expected, the price is expensive, but comparable to amazon or Home Depot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product. I can recommend the product to friends and relatives. Price is reasonable but would be great if discount is offered once in a while specially holiday’s.

    I would recommend this to a friend