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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 10713 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent water quality, ease of use, and overall strong performance. They also appreciate its straightforward installation, good fit, and compatibility with specific refrigerators. While some customers find the product to be overpriced, there are generally no reported issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 10,713 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed filter for ridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter I used for my fridge. When it was in it seemed to work good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a repeat buyer for this filter. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters are great for my Samsung fridge. Water tastes great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad return/exchange policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is over Best Buy service, not the product. The store associate told me I had the correct model, and if not, I could always exchange it. I got it for my mom who was waiting for her brother to swap them out. He was not able to help her until about 20 days after purchase and found it was not the right filter. We brought it back in and were told the exchange window was 15 days, so they couldn't help. We asked if they would downgrade us to the Best buy brand for the exchange and they could keep the difference. They still said they couldn't help. I suppose its a bit of our fault for waiting and not noticing the receipt said to return or exchange within 15 days, but we both thought 30 day return policies was the standard. And on the front end, the store associate told me I had the right unit when I didn't. A bit of criticism to both the Samsun brand and Best Buy brand, make the part that shows model compatibility larger.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with your concern, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Leo Samsung

  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Water is so fresh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend water taste so good and clear

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that you're getting great tasting water with this filter. Thank you for the 5 Stars! ^Lo Samsung

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommend it, although a little expensive.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Liz702! We're very pleased to have your personal seal of approval. Thank you for the privilege of being a part of your home. ^Mae Samsung

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    A water filter that filters water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the second we put this in it just went to work. It just started filtering water like no ones business. The only con is the price. It is on the high side.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both removal of the old Filter and installing the new one is extremely easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung filter is the easiest to replace and install of any we have experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water filter fit properly and was readily available. I would purchase another .

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Would order again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great product! We replace it every 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 3 out of 5 stars

    Easy and Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is very easy to install and does an excellent job filtering the refrigerator water.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Gerryreviewer,

      Thank you for sharing your experience with us and your satisfaction is our topmost priority. We are glad to hear that you are satisfied with our products. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144312824

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Tasty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dump out a few cups first and you’ve got yourself some refreshing H2O

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great filter!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works amazing and is super easy to install.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Fridge water filter.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish last longerr since before getting to fridge, we have a reverse osmosis. Very pricey

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our filter which lasts around 6 months. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Clean water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great in our Samsung refrigerator (also purchased at best buy)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended water filter for refrig.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, but it takes lots of force to turn knob when installing.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my Samsung fridge. Works as advertised, just a little overpriced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Delighted with the refrigerator and the canister for the filter.

    I would recommend this to a friend