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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 10717 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the excellent water quality, ease of use, and overall strong performance of the product. They also appreciate its easy installation, perfect fit, and seamless compatibility with select Samsung refrigerators. However, some customers find the product to be overpriced, and there are occasional concerns regarding leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 10,717 reviews
  • Pros mentioned:
    Water quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Works great but expensive for useage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great filter just costs a little much for the time it lasts!

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Wonderful filter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the filter. It provides great tasting water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit - Name Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a new Samsung fridge and wanted to make sure I replaced the filter with a name brand product. I purchased the Samsung brand to make sure the first replacement was with the company who built the fridge. Are 'generic' filters good, yes... but I wanted to first use the company name brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Easy install it's a must have for your Samsung fridge. Price comparison was great compared to lowes..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Fit and Great Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great filter for the Samsung refrigerator. It fits perfect. Just a little on the high side for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    never had problem with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had a problem with this product, works well

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Samsung needy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung refrigerator notifies twice yearly it wants a new filter. These do give us good drinking water and ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, as described, I wish if it comes in doubles.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jaze, congratulations on your new Samsung Water Filter. I appreciate you sharing your experience with us. We thank you for being a part of our Samsung community. ^Brad Samsung

  • Rated 5 out of 5 stars

    OEM Filter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy that best buy carries OEM filters for my samsung refrigerator. Ive used after market filters and they dont seem to last as long.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    easy to do

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    water tastes better now with the new filter. no more worries about the filter.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    God filter, the only option really. I find them to be expensive for what they are.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Best tasting water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these filters for a while now and it leaves a great tasting water also filters the ice. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taste is not different than other generic brands. it is more expensive than the others.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    water filters- where I can get them everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product keeps water and ice clean and pure..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement if you shut off water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this from Best Buy because that is where we bought the refrigerator. It was on the shelf, so I didn't need anyone to help me find it. I couldn't shut off the water because the fridge is off its rollers to keep the freezer drawer closed. After pushing hard on the filter I was able to lock the filter in place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install per directions. Great filter system.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product & is required for my Samsung refrigerator, but it is a tad bit expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Original every time.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the auto replenish from best buy. I can find them cheaper on Amazon but there's no guarantee that they're official filters. The fake ones can cause damage to the fridge so I'd rather pay a bit more for original filters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    water filter for fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes contaminants out of water easy to install a+

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Performance 5 stars, Price 2 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this product 5 stars, but the price is definitely a drawback. With 4 kids in and out of a fridge all day, every day, a water filter needs to be changed a little more often than not. When we first bought fridge about 2 years ago, filters were $45. Now they are $53. Although I LOVE my refrigerator, Families on tight budgets need to think twice before making such a huge investment.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MomOf4,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144317532

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung