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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note that this product delivers excellent water quality and is highly regarded for its ease of use and overall performance. Users also appreciate the straightforward installation process and the perfect fit for compatible refrigerators. While the product is widely praised, some customers have expressed concerns regarding its price point and occasional reports of leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 10,743 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Very good filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but I've always gotten this one and have had no issues with it....

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for sharing, doodoo! We're glad you're happy. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to change this filter. I have a Samsung frig.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I using this one for my Samsung refrigerator and water taste is good so far.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Performance 5 stars, Price 2 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this product 5 stars, but the price is definitely a drawback. With 4 kids in and out of a fridge all day, every day, a water filter needs to be changed a little more often than not. When we first bought fridge about 2 years ago, filters were $45. Now they are $53. Although I LOVE my refrigerator, Families on tight budgets need to think twice before making such a huge investment.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MomOf4,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144317532

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    recommended filter by manufacturer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter purchased is the recommended filter for the SamSung refrigerator

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works well but it is pricey

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water seems fine but it is expensive given how often you have to replace them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy & Fast Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and ship. Not the best price but the ease of using Best Buy card makes this convenient.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product & is required for my Samsung refrigerator, but it is a tad bit expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to install. I assume it works as advertised. Light went out on the door after installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best filter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot can be said about refrigerator water filters, but I say it’s as good and easy to use as any of them.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taste is not different than other generic brands. it is more expensive than the others.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Dont trust amzn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can get these cheaper in amazon, but i dont trust Amazon selling OEM products. So i buy it here.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    God filter, the only option really. I find them to be expensive for what they are.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Installation is a snap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, comes with easy to follow directions.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    easy to do

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    water tastes better now with the new filter. no more worries about the filter.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    silly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    minimum 50 characters REALLY it's a water filter fine, here goes expensive but works great

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    works fine, but I have an external filter too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since non name brand filters only cost about a third of this one I would say it is very highly priced

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Taste good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasts long depending how much water you drink. On average 6-8 months. Water tastes good!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey, Jdog! We're very pleased to hear your water is tasting great with your new Samsung water filter. Thanks for sharing! ^Mae Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters don't last that long with six family members drinking water every day, but they are easy to replace.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Seems to work as well as any filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work well no issues other than price. Seems they are too overly priced.

    I would recommend this to a friend