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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 10717 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent water quality, ease of use, and strong overall performance. They also value its straightforward installation, good fit, and perfect compatibility with select refrigerators. While some customers find the product to be overpriced, issues such as leakage are not commonly reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 10,717 reviews
  • Rated 5 out of 5 stars

    Brand name

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the brand name filter for my Samsung Refrigerator that I also purchased at the same Best Buy. The original one had lasted for 6 months with heavy use so I’m expecting the new one to also last as long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Name brand is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last time we replaced the filter we used an off brand and were disappointed with the flow rate on the water dispenser. This name brand one designed by the company that made the refrigerator is a vast improvement. Bottles fill in half the time now.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is very expensive and old filter was hard to get out to put in the new filter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Frig is the best the water filter is half the price as our last one our old drug used. It great having filtered ice and water!!! I can't live without it... I highly recommend it to everyone... Not to mention our frig holds so much more stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing was easy. No problems in removing and replacing the previous filter b

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and want many more levels myself and family take a good year

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Refrigerators offers great value and this filter is icing on the top. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far....So Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first filter lasted 5 months before it needed replacement. I don't know what they propose but that seems a little short on time. Perhaps it was because it was the first replacement. I'll see how long it takes for the second replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Nice filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the water taste great and lasts a longtime. I'll continue to buy them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It does its job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. It's a water filter that does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t had any issues and was very easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Samsung Brand Filters Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy brand name Samsung water filters for my refrigerator as I have found using generic brand filters cause problems with the pressure settings on the water lines for me and either leak or slow the water flow to the point of irritation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying this filter for the last 3 years It’s very good, easy to install and the water taste good coming through this filter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung water filter

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the OEM filters not the Amazon knockoffs and have never had an issue and they last as described.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy filter to swap out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As easy as can be when it comes to switching out a water filter in a refridgerator

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install especially for someone not mechanical

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Wish it would last longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously, the water filter is required for the refrigerator; however, having to replace it every six months is a hassle, not to mention costly at approximately $50 every time you need to purchase another. It just seems to me that Samsung can come up with something more cost effective.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello golfergirl,

      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      About the water filter in your Samsung Refrigerator.
      Replacing the water filter in your fridge helps keep your water tasting fresh and helps to prevent odors. Your Family Hub panel will notify you when it’s time to change it, which is about every 6 months. First make sure you purchase a genuine Samsung filter made specifically for your fridge model. You can find replacements on Samsung.com. When you’re ready to replace it, turn off the water line to the fridge, drain the waterline by running the dispenser, and then turn the old filter counterclockwise to pull it out. After you insert the new filter, turn it clockwise to lock it in place, and then turn your water valve back on. All that’s left is to run the water for a few minutes to flush it and reset the replace filter alert on your fridge.
      https://www.youtube.com/watch?v=jqKv2qwO_hk


      For further concerns, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


      - Reference ticket number:1144305434

      ^Ross Samsung

  • Rated 4 out of 5 stars

    only filter for my refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good on my refrigerator since its the only one they they have for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water flow is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having some trouble with the water flow speed with some replacement filters I bought online. So I picked up one at BB so I could return it if it didn't work correctly. This filter worked perfectly and lets the water flow thru very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OEM Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd OEM filter purchased from best buy. No complaints about the filters - they've worked great (as expected). The best part is not having to wait for the filter to ship when trying to save $$$ by purchasing online because best buy price matches amazon! :-)

    I would recommend this to a friend