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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note that this product delivers excellent water quality and is highly regarded for its ease of use and overall performance. Users also appreciate the straightforward installation process and the perfect fit for compatible refrigerators. While the product is widely praised, some customers have expressed concerns regarding its price point and occasional reports of leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 10,743 reviews
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Have to turn off water to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy after we turned off the water. But you have to turn off the water behind the refrigerator and we could not pull out our refrigerator. Therefore we had to go out to the street to turn off the water to the house just to install the filter. Our last refrigerator we did not have to do this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Murry,

      Thank you for sharing your experience with us and your satisfaction is our topmost priority. We apologize for the inconvenience that you have to go out to the street to turn off the water to the house just to install the filter. Don't worry we will surely notate your feedback about this matter.

      I highly recommend clicking these links for a basic troubleshooting guide for future reference:
      Proper guide in replacing the water filter:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may also use this link for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144313689

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fridge money can buy is Samsung. If you have one with the water and ice maker then you need this filter. Must have. There is no much brands you can use. This one is probably one of the best. Do not trust no name generics.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Filters slow

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to physically install. Not sure if it is the filter or fridge, but the water dispenses very slowly. Probably filters very well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Sharing your experience with a slow water dispenser matters. Allow us to help.

      Here is a guide to help you if your water dispenser is slow. Please click on the embedded word.

      Samsung refrigerator water dispenser issues
      https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-dispenses-slowly

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151656833) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Excellent product. Best purchased when on sale!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this product in December when it goes on sale. Recommendation is to change filters every six months but I find that once a year does the job at half the price. Remember to shut off the water supply and open the faucets to reduce pressure! These simple to follow steps will save you time and prevent frustration.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Works good and gives good tasting water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter lasts a long time, water tastes good, works well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. Glad to hear that this filter is meeting your expectations. ^Lo Samsung

  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    It works great and I trust the brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and I trust the brand!!, and the water tastes great too

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides me with good tasting ice and water on a daily basis

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Fresh Water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed water filter with ease. No issues and it works as described.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water and ice taste good , good value for the 3pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cutomer support wasvery valuable in helping meselect the correct filter for my refrigerator. The price is lower than quoted from other retailers. Glad I shopped at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install no thanks to Samsung instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fridge is new this year so it is sad that Samsung has not updated its manuals. They instructed us to shut off the external water supply before removing the old filter. NOT NECESSARY!! Just pull the old one out and put the new one in. Too bad I had to have a conversation with my local repair center to learn that Samsung now has a shutoff valve/sensor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, took about 10 mins. Nice you only need to change filter 1x/year

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the product i would reccomend the product

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Good filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great water filter for the price and the water is odorless ice tastes clean and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Water Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filter is great but my kudos goes to Best Buy! My package was delivered at night and apparently stolen from my doorstep. Best Buy asked no questions and sent me another one right away! Easy and effortless...thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Makes a difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter does make a difference in water taste & smell when it time to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    high priced filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter was very easy to change as was resetting the notice on the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most convenient way to order and receive my Samsung fridge water filter quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the replacement filter for our Samsung refrigerator that was purchased from Best Buy, this was our third replacement filter iand Best Buy always has it in stock

    I would recommend this to a friend